Quick Answer
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Loop Returns pricing varies by team size and features, ranging from $29 to $375 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Hidden Costs Breakdown

1

Return shipping costs - While Loop generates return labels, you still pay for actual return shipping unless using Offset Free plan where Loop covers costs

2

Handling fees per return - Some plans charge additional fees per return processed beyond base subscription

3

Return Bar drop-off fees - Access to Loop's physical drop-off network may have per-item fees ($0.50-1.00 per return)

4

Offset Flex revenue share - If using Offset Flex to charge customers return fees, Loop takes a percentage of return fee revenue

5

Volume overages - Pricing based on shipment volume with additional charges if you exceed plan limits

6

Integration costs - While basic integrations included, custom integrations in Enterprise require development time

7

Multiple warehouse fees - Advanced and Enterprise plans support multiple warehouses but may charge per additional location

8

International returns - Additional fees for international return label generation and processing

9

Restocking fee configuration - While you can charge customers restocking fees, Loop may take a cut depending on plan

10

SMS notification costs - Email notifications included but SMS may have per-message charges

11

Legacy plan sunset - $29 Starter plan no longer available, forcing existing customers to upgrade to $155+ plans

12

Annual order minimum for Offset Free - Must maintain 10,000+ annual orders or lose access to free tier

Example: True Cost for 25 Users

License (25 × $155 × 12) $46,500/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$9,300/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $94,750–$134,400
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Loop Returns?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Loop Returns charge for implementation?

Loop Returns doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Loop Returns support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Loop Returns?

Most Loop Returns plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Loop Returns?

Many features marketed as part of Loop Returns are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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