Quick Answer
Last verified:

Pendo pricing varies by team size and features, ranging from $7K to $133K per per year (varies by MAU) in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 0 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Pendo Listen (feedback features) costs 20-30% extra on top of base plan

2

Session recording may cost extra depending on plan tier

3

Multiple integrations beyond 1 require higher tier or add-on fees

4

Implementation costs range from $5,000-$20,000 for SMBs, $50,000+ for enterprises

5

Onboarding and training fees can be substantial unless negotiated into contract

6

Annual price increases of 5-20% at renewal unless locked into multi-year contract

7

All plans require annual contracts, no monthly billing available

8

Advanced features like product discovery and data sync only in top-tier plans

Example: True Cost for 25 Users

License (25 × $70000 × 12) $21,000,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$4,200,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $31,525,000–$33,660,000
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Pendo?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Pendo charge for implementation?

Pendo doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Pendo support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Pendo?

Most Pendo plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Pendo?

Many features marketed as part of Pendo are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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