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Passpack costs Free to $4.50 per user/month as of April 2026, with 4 plans available including a free tier. Plans: Free (free), Teams at $1.5/user/month, and Business at $4.5/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Passpack offers 4 pricing tiers: Free, Teams, Business, Enterprise. A free plan is available. Paid plans include Teams at $1.5/user/month, Business at $4.5/user/month. The Teams plan is small teams up to 20 users needing secure password sharing with directory integration.

Compared to other password management software, Passpack is positioned at the budget-friendly price point.

  • 6 documented hidden costs beyond list price
  • Contracts auto-renew

How much does Passpack cost?

Passpack offers 4 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Teams at $1.50/user/month, Business at $4.50/user/month, Enterprise (custom pricing).

Passpack Pricing Overview

Passpack has 4 pricing plans, including a free tier. Paid plans range from $0 to $4.50/user/month. The Free plan is free and is best for individual users managing up to 100 passwords. The Teams plan costs $1.50/user/month, best for small teams up to 20 users needing secure password sharing with directory integration. The Business plan costs $4.50/user/month, best for growing businesses needing sso, directory sync, and advanced admin controls. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises needing custom integrations and dedicated support.

Passpack contracts auto-renew.

There are at least 6 documented hidden costs beyond Passpack's list price, including implementation, training, and add-on fees.

This pricing was last verified in March 26, 2026 from 3 independent sources.

Passpack is a team-focused password manager built for secure credential sharing across organizations. With zero-knowledge AES-256 encryption and SOC 2 Type II certification, Passpack positions itself as an affordable alternative to enterprise password managers like 1Password and Keeper. The platform is web-based, accessible from any supported browser, and supports Active Directory integration with Google Workspace and Microsoft Entra ID.

Passpack pricing starts with a free-forever plan (up to 100 passwords) and scales to $1.50/user/month for teams of up to 20 on the Teams plan, or $4.50/user/month for the Business plan with SSO, directory sync, and unlimited users. Enterprise pricing is custom. All paid plans include a 28-day free trial and a 30-day money-back guarantee.

How Passpack Pricing Compares

Compare Passpack pricing against top alternatives in Password Management.

All Passpack Plans & Pricing

Plan Monthly Annual Best For
Free passwords: 100connections: 1 Free Free Individual users managing up to 100 passwords
Teams users: 20 $1.5 /user/month $18 /user/year Small teams up to 20 users needing secure password sharing with directory integration
Business $4.5 /user/month $54 /user/year Growing businesses needing SSO, directory sync, and advanced admin controls
Enterprise Contact Sales Contact Sales Large enterprises needing custom integrations and dedicated support
View all features by plan

Free

  • Up to 100 stored passwords
  • 2-factor authentication
  • Unlimited outgoing sharing to 1 connection
  • Unlimited passwords shared to you
  • Import and export
  • Access from any supported browser

Teams

  • Up to 20 users
  • Unlimited password storage
  • Unlimited team creation
  • AES-256 encryption
  • Active Directory integration (Google Workspace, Microsoft Entra ID)
  • JIT provisioning
  • 2-factor authentication including YubiKey
  • SOC 2 Type II certified

Business

  • Unlimited users
  • Everything in Teams plan
  • Single Sign-On (SSO)
  • Directory sync
  • JIT provisioning
  • API access
  • Advanced reporting
  • Domain control
  • Multi-administrator support
  • MFA bypass with SSO
  • Session and lockout controls
  • Account deletion for team members

Enterprise

  • Everything in Business plan
  • Custom integrations
  • Dedicated support
  • Custom deployment options
  • Advanced compliance controls
  • Custom onboarding and training

Compare Passpack vs Alternatives

Before committing to Passpack, compare pricing with these 3 alternatives in the same category.

All Passpack alternatives & migration guides

What Companies Actually Pay for Passpack

Review scores
Trustpilot 2.5/5 (24)
Top pricing complaints
No mobile app, poor mobile browser experienceSlow or non-responsive customer supportData loss during platform migrationBilling issues and continued charges after cancellation

Passpack Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

10-Person Startup $180 Year 1 total

A small team sharing SaaS credentials, API keys, and onboarding passwords with admin controls on the Teams plan

50-Person Company $2,700 Year 1 total

A mid-size company using the Business plan with SSO and directory sync for centralized password management

20-Person Agency $360 Year 1 total

A digital agency sharing client credentials across project teams on the Teams plan at maximum capacity

Individual User $0 Year 1 total
up to 100 passwords
Total $0

Single user managing personal passwords with the free plan

Small Team (5 users) $90 Year 1 total
$18/year per user
Total $90

Team of 5 users on Teams plan with unlimited passwords and team features

Growing Business (20 users) $1,080 Year 1 total
$54/year per user
Total $1,080

20 users on Business plan with advanced admin controls

Individual User - Teams Plan $18 Year 1 total

Single user managing passwords with basic sharing needs (up to 1 connection on free tier, unlimited on Teams tier)

Small Team Workaround (Historical) Historical approach: One Teams plan ($18/year) + free accounts. Current approach requires paid licenses for all sharing users. Year 1 total
$18/year
Total Historical approach: One Teams plan ($18/year) + free accounts. Current approach requires paid licenses for all sharing users.

Some users previously managed with one paid Group account sharing to multiple free accounts, but this is no longer possible in current version

Calculated from pricing page

How Passpack Pricing Compares

Software Starting Price Top Price
Passpack Free $4.5/user/month
1Password $2.99/user/month $19.95/user/month
Bitwarden Free $47.88/user/month
Dashlane Free $11/user/month
Keeper $3.33/user/month $84.99/user/month
LastPass Free $9/user/month

6 Passpack Hidden Costs Beyond the List Price

Beyond the listed price, Passpack has at least 6 documented hidden costs that can significantly increase total cost of ownership.

Watch for 6 hidden costs
  • No Native Mobile App Productivity loss, manual workarounds
    medium 3 sources
    Trustpilot "Super difficult to login. There is no mobile app with fingerprint or faceid login"
    Trustpilot "No mobile app, very clunky to use on phone over browser. Scrolling is horrible."
    Trustpilot "It use to be great! I've used passpack for years. Now it is almost impossible to use on an iPhone. My screen is not big enough and I have a iPhone max."
  • Migration and Data Loss Risk Complete data loss, business disruption
    critical 3 sources
    Trustpilot "Do not trust this site in any way. My passwords from V7 have all disappeared. I have not received an email to switch from the old system to the new one."
    Trustpilot "Horrible. I was a member for about two years and renewed my subscription when a few months later they changed the platform with no notice. Suddenly I could not retrieve any of my password information. Everything I had put in the system was blocked..."
    Trustpilot "Really clunky... all of a sudden it wouldnt let me login and I lost over 200 passwords. Useless."
  • Slow or Non-Existent Customer Support Extended downtime, lost productivity
    high 3 sources
    Trustpilot "Contacted customer service via email several times without a response."
    Trustpilot "We immediately messaged support to get answers. It is now 11:25 am and still haven't received a response, 2 1/2 hours later. We are still locked out of our multiple accts. and at a standstill. Very bad for our business."
    Trustpilot "Initially, free version was awesome. Though they are taking payment, quality of system degraded terrifically... Also, there is no support option either where we raise our concerns."
  • Limited Free Account Sharing $1.50/user/month for each sharing participant
    medium 1 source
    Trustpilot "Before you could share passwords with free accounts, but that's no longer possible."
  • Billing Management Issues Unwanted recurring charges
    high 2 sources
    Trustpilot "Its impossible to find where we can change our billing details including credit card."
    Trustpilot "Product is average, Customer service is terrible... Worst is, they will charge and continue to charge you, and be slow on refunds. It's been 2 years since I cancelled their service, and they are still billing me!!!!"
  • Poor User Interface and Performance 5-10% productivity loss
    low 3 sources
    Trustpilot "For some reason the current version feels slow. Especially on the sign in you sometimes get the impression that it's stuck. The GUI could be better"
    Trustpilot "Complicated, unintuitive UI."
    Trustpilot "no mobile app stars are difficult to activate does not sort by alphabet or labels"
Tip

Ask your Passpack sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 1 independent sources
Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 19 source citations total.

Passpack Contract Terms

Passpack contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Mid-Term Downgrade Not allowed
Based on 1 verified source

How to Negotiate Passpack Pricing

Passpack contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Start with the Free Plan for Evaluation high success

Passpack's free-forever plan lets you test the platform with up to 100 passwords before committing to a paid plan. Use this to evaluate whether the web-based interface meets your team's needs before purchasing.

Passpack official plans page
Use the 28-Day Free Trial on Paid Plans high success

Both Teams and Business plans include a 28-day free trial with a 30-day money-back guarantee. This gives you nearly two months of risk-free evaluation before full commitment.

Passpack official plans page
Compare Against 1Password and Bitwarden Pricing medium success

Passpack's Teams plan at $1.50/user/month is significantly cheaper than 1Password Business ($7.99/user/month) and comparable to Bitwarden Teams ($4/user/month). Use competitor quotes to validate that Passpack offers strong value, or negotiate enterprise pricing with these benchmarks.

Competitive pricing analysis

Full negotiation guide →

Passpack Pricing FAQ

01 How much does Passpack cost?

Passpack offers a free plan for up to 100 passwords. The Teams plan costs $1.50/user/month ($18/user/year billed annually) for up to 20 users. The Business plan is $4.50/user/month ($54/user/year billed annually) with unlimited users. Enterprise pricing is custom.

02 Does Passpack have a free plan?

Yes, Passpack offers a free-forever plan that includes up to 100 stored passwords, 2-factor authentication, unlimited outgoing sharing to one connection, and access from any supported browser. No credit card is required to sign up.

03 What is the difference between Passpack Teams and Business plans?

The Teams plan ($1.50/user/month) supports up to 20 users with Active Directory integration, JIT provisioning, and unlimited password storage. The Business plan ($4.50/user/month) adds SSO, directory sync, API access, advanced reporting, domain control, multi-administrator support, and removes the 20-user limit.

04 Is Passpack free for teams?

Passpack's free plan is designed for individual users, offering up to 100 passwords and sharing to 1 connection. Team features and administration require paid plans starting at $1.50/user/month ($18/year) for the Teams plan.

05 How does Passpack pricing compare to competitors like LastPass?

Users report Passpack offers significantly more cost-effective pricing compared to alternatives like LastPass. One user noted that switching to LastPass would increase costs by at least 10x due to LastPass requiring per-user licenses, while Passpack's Teams plan starts at just $1.50/user/month with a viable free tier for individuals.

06 Is there a mobile app for Passpack?

No, Passpack does not currently have a native mobile app with fingerprint or Face ID login. You must access Passpack through a mobile browser, which many users find clunky and difficult to use. As of 2024, the company stated that a mobile app is on their development schedule for the year.

07 Can I share passwords with users on the Free plan?

No, the current version no longer allows sharing passwords with free accounts. The Free plan is limited to sharing with only 1 connection. For team password sharing, all users need to be on the Teams plan at $1.50/user/month or $18/user/year.

08 How responsive is Passpack's customer support?

Multiple users report slow or non-existent customer support. Response times can exceed 2.5 hours during critical lockouts, and some users report emails going completely unanswered. If you require reliable support, this is a significant concern to consider.

09 What happens during platform migrations or updates?

Users have reported significant issues during Passpack's platform transitions, including lost passwords (100-200+ passwords in some cases), no migration emails, and inability to retrieve stored data. The V7 to new version migration in particular caused widespread data access problems.

10 How easy is it to cancel and manage billing?

Some users report difficulty finding where to change billing details or credit card information in the interface. There are also reports of continued billing after cancellation, with one user reporting charges continuing for 2 years after canceling.

11 Is the Free plan enough for individual use?

The Free plan provides up to 100 stored passwords, 2-factor authentication, and sharing with 1 connection. This is sufficient if you're an individual user with fewer than 100 passwords and minimal sharing needs. You'll need to upgrade to the Teams plan ($1.50/month or $18/year) if you exceed these limits or need additional features.

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