Quick Answer
Last verified:

Catchpoint pricing varies by team size and features, ranging from $0 to $0 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Catchpoint offers 3 pricing tiers: Starter, Pro, Expert. The Pro plan is mid-size organizations needing extended data retention and more comprehensive monitoring coverage.

Compared to other network traffic analysis software, Catchpoint is positioned at the budget-friendly price point.

Last verified: February 2026 | Sources: 2 pricing pages and reviews

Catchpoint is an Internet Performance Monitoring (IPM) platform used by enterprises like Google, LinkedIn, and The New York Times to monitor digital experience, application performance, and Internet infrastructure health. Founded in 2008, Catchpoint pioneered Internet-aware monitoring with a global network of monitoring nodes across 2,000+ locations worldwide. The platform provides synthetic monitoring, Real User Monitoring (RUM), and Internet insights to detect issues before they impact users.

Catchpoint pricing uses a points-based consumption model where costs depend on test frequency, monitoring node locations, test types, and data retention requirements. Pricing is custom and not publicly listed. The platform offers three tiers: Starter (60-day retention), Pro (13-month retention), and Expert (3-year retention extendable to 7 years). Based on industry estimates, enterprise deployments typically range from $60,000-$180,000+/year depending on monitoring scope and point allocation. Multi-year contracts offer volume discounts.

In this guide, we break down Catchpoint's pricing tiers from Starter through Expert, explain how the points-based system works and what affects point consumption, compare Catchpoint to ThousandEyes and Kentik on pricing and features, and reveal hidden costs like annual contract requirements, data retention extensions, professional services fees, and real user monitoring add-ons that can significantly impact your total spend.

All Catchpoint Plans & Pricing

Plan Monthly Annual Best For
Starter Data Retention: 60 days onlyMonitoring Nodes: Limited node selection Contact Contact Small teams starting with synthetic monitoring and basic Internet performance visibility
Pro Data Retention: 13 months standardSupport: Business hours phone support Contact Contact Mid-size organizations needing extended data retention and more comprehensive monitoring coverage
Expert Pricing: Custom quotes only, typically requires significant commitmentContract: Annual or multi-year contracts Contact Contact Enterprises requiring comprehensive Internet performance monitoring with extensive data retention and 24/7 support
View all features by plan

Starter

  • Internet Performance Monitoring (IPM)
  • Basic synthetic monitoring
  • Standard monitoring nodes
  • Test history retained for 60 days
  • Points-based monitoring allocation
  • Standard API access
  • Email and online support
  • Basic dashboards and alerting
  • Community support resources

Pro

  • Everything in Starter
  • Extended monitoring nodes globally
  • Test history retained for 13 months
  • Advanced analytics and reporting
  • Custom dashboards
  • API integrations
  • Webhook notifications
  • Phone support during business hours
  • More points allocation for testing
  • Standard SLA

Expert

  • Everything in Pro
  • Test history retained for 3 years (extendable to 7 years)
  • Premium monitoring nodes worldwide
  • Advanced analytics with long-term trend analysis
  • Real User Monitoring (RUM)
  • Custom integrations
  • Dedicated customer success manager
  • Priority 24/7 support
  • Custom SLA with performance guarantees
  • Flexible points allocation with on-demand scaling
  • No overage penalties
  • White-glove onboarding
Visit Catchpoint Website

Get a custom Catchpoint quote

Enter your work email and we'll send you a detailed cost breakdown.

No spam. Unsubscribe anytime.

Hidden Costs to Budget For

Watch for 9 hidden costs
  • Points-based system complexity: understanding how many points each test consumes and managing point allocation requires significant planning and ongoing optimization
  • Data retention beyond standard tier: Expert Plan offers 3-year retention standard, but extending to 7 years for compliance costs extra, estimated $2,000-$10,000+/year
  • Premium monitoring nodes: accessing additional geographic locations or specialized node types (mobile, ISP-specific) may require point premium or additional costs
  • Annual contract requirements: Catchpoint typically requires annual commitments with no month-to-month flexibility, locking in $60,000-$180,000+/year for enterprise deployments
  • Professional services for implementation: complex monitoring setups require $10,000-$30,000+ in consulting and onboarding fees
  • Training costs: team training on platform features and best practices costs $1,500-$5,000 per session, required for effective usage
  • Custom integrations: integrating with existing ITSM, SIEM, or observability platforms costs $5,000-$25,000 depending on complexity
  • Real User Monitoring (RUM) add-on: RUM features on Expert tier may have additional per-pageview or per-session costs beyond base points allocation
  • Overage point consumption: while Catchpoint claims no penalties, you're charged at contracted rate for exceeding point allocation, which can add 20-50% to annual spend
Tip

Ask your Catchpoint sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Catchpoint cost?

Catchpoint pricing is custom and uses a points-based system where costs depend on monitoring frequency, node locations, test types, and data retention requirements. Pricing is not publicly listed and requires sales engagement. Based on industry reports and user feedback, Catchpoint deployments typically range from $60,000-$180,000+/year for enterprise organizations, with Starter plans potentially starting lower for small teams and Expert plans costing significantly more for comprehensive coverage.

02 Is Catchpoint free?

Catchpoint does not offer a permanently free tier. However, they may provide trial access or proof-of-concept deployments for qualified organizations evaluating the platform. Given the enterprise focus and custom pricing model, Catchpoint is positioned as a premium Internet performance monitoring solution rather than a free or low-cost tool.

03 How does Catchpoint's points system work?

Catchpoint uses a points-based consumption model where you purchase a point allocation and different monitoring tests consume points based on test type, frequency, and node location. Points give you flexibility to adjust monitoring on the fly - you can shift points between different tests as priorities change. The contracted points allocation covers data storage for your retention period (60 days, 13 months, or 3-7 years). If you exceed your point allocation, you're charged at your contracted rate without penalties.

04 What's the difference between Starter, Pro, and Expert plans?

Starter offers basic synthetic monitoring with 60-day data retention and email support. Pro adds extended monitoring nodes, 13-month retention, advanced analytics, and business hours phone support. Expert provides 3-year retention (extendable to 7 years), RUM capabilities, premium nodes worldwide, 24/7 priority support, dedicated customer success manager, and custom SLA. Choose Expert if you need long-term trend analysis, comprehensive coverage, or white-glove support.

05 How does Catchpoint compare to ThousandEyes on price?

Both Catchpoint and ThousandEyes use consumption-based pricing models with custom quotes. ThousandEyes typically starts at $50,000+ annually with unit-based pricing, while Catchpoint uses points-based pricing in a similar range. Catchpoint emphasizes no overage penalties and flexible point allocation, while ThousandEyes has wider agent network (200+ locations). Pricing is comparable at enterprise scale, but the consumption model and pricing transparency differ - both require detailed usage modeling for accurate cost estimates.

06 Does Catchpoint require annual contracts?

Yes, Catchpoint typically requires annual contracts for all plans, with multi-year contracts offering additional discounts. This means committing upfront for 12+ months at $60,000-$180,000+/year for enterprise deployments. The points-based system provides some flexibility within your contract to adjust monitoring priorities, but the overall commitment is annual with no month-to-month billing option.

07 What data retention options does Catchpoint offer?

Catchpoint's data retention varies by plan: Starter retains 60 days, Pro retains 13 months, and Expert retains 3 years standard with optional extension to 7 years for long-term compliance and trend analysis. Extended retention beyond plan defaults costs extra. Unlike competitors that charge per-GB for storage, Catchpoint includes data storage in your points allocation for your contracted retention period.

08 Are there overage fees if I exceed my point allocation?

Catchpoint states there are no overage penalties - if you exceed your contracted point allocation, you're simply charged at your same contracted per-point rate. This provides predictability compared to competitors with penalty pricing for overages. However, sustained overages may trigger mid-contract discussions about increasing your point allocation for the remainder of the contract term.

09 Can I negotiate Catchpoint pricing?

Yes, Catchpoint pricing is fully negotiable as all pricing is custom. Volume discounts are available for large monitoring deployments or multi-year commitments, typically 15-30% off list pricing. Best time to negotiate is end of quarter (March, June, September, December) when sales teams have quotas. Leverage competing quotes from ThousandEyes, Kentik, or other monitoring vendors. Multi-year contracts offer better per-point pricing than single-year deals.

10 What factors affect Catchpoint point consumption?

Point consumption depends on: test type (HTTP, DNS, traceroute consume different points), test frequency (testing every 5 minutes uses more points than every 60 minutes), monitoring node location (premium nodes may cost more points), and test complexity (multi-step transactions use more points than simple checks). Optimizing test frequency and node selection is essential to maximize value from your point allocation.

11 Does Catchpoint offer Real User Monitoring (RUM)?

Yes, Real User Monitoring (RUM) is available on the Expert plan, providing visibility into actual end-user experience beyond synthetic monitoring. RUM features may have additional per-pageview or per-session costs beyond base points allocation, or consume significantly more points than synthetic tests. Contact sales to understand how RUM affects pricing and point consumption for your expected traffic volume.

12 Can I adjust my monitoring mid-contract?

Yes, Catchpoint's points-based system is designed for flexibility - you can shift points between different monitoring tests, adjust test frequency, or change node locations without contract modifications. This allows you to respond to changing business priorities within your contracted point allocation. However, adding more points mid-contract requires contract amendment and typically carries less favorable pricing than initial negotiations.