All Sumsub Plans & Pricing

Prices unverified — last checked Jun 14, 2026

Plan Monthly Annual Best For
Basic Not published Not specified
Compliance Not published Not specified
Enterprise Contact Sales Contact Sales Not specified
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Basic

Compliance

Enterprise

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At a glance

List price by tier (annualized, per license)

Per-license list price across Sumsub's plans, annualized. Custom-priced tiers show a hatched bar.

Basic$16.2/yr
Compliance$22.2/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Sumsub costs $1.35 to $1.85 per verification as of October 2026, with 3 plans available. Plans: Basic at $1.35 per verification, and Compliance at $1.85 per verification. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Sumsub offers 3 pricing tiers: Basic, Compliance, Enterprise. Paid plans include Basic at $1.35 per verification, Compliance at $1.85 per verification.

Compared to other kyc & aml compliance software, Sumsub is positioned at the budget-friendly price point.

  • 11 documented hidden costs beyond list price
  • G2 rating: 4.7 out of 5 from 112 reviews (as of Oct 2026)

How much does Sumsub cost?

Sumsub has 2 paid plans costing $1.35–$1.85 per verification. Enterprise is quote-based. Plans include Basic at $1.35 per verification, Compliance at $1.85 per verification, Enterprise (custom pricing).

Sumsub Pricing Overview

Sumsub has 3 pricing plans ranging from $1.35 to $1.85/per verification. The Basic plan costs $1.35 per verification. The Compliance plan costs $1.85 per verification. The Enterprise plan requires contacting sales for a custom quote.

Sumsub with a Annual (reported) minimum commitment.

There are at least 11 documented hidden costs beyond Sumsub's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 14, 2026 from 1 independent source.

Sumsub pricing starts at $1.35 per verification for the Basic plan and $1.85 per verification for the Compliance plan, both sold under annual contracts with usage minimums. Enterprise pricing is custom-quoted and requires a sales conversation. There is no free plan or self-serve trial — sandbox access requires engaging with the sales team.

How Sumsub Pricing Compares

Compare Sumsub pricing against top alternatives in KYC & AML Compliance.

Compare Sumsub vs Alternatives

Before committing to Sumsub, compare pricing with these 3 alternatives in the same category.

All Sumsub alternatives & migration guides

What Companies Actually Pay for Sumsub

Review scores
TrustRadius 8.7out of 10 (3)
Trustpilot 1out of 5 (24)
G2 4.7out of 5 (112)
Third-party review aggregates, as of Oct 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Legitimate documents (passports, driver's licenses, national IDs) repeatedly rejected without clear explanationCustomer support is unresponsive or non-existent — end users have no direct contact channelVerification process loops with no path to resolution after repeated rejectionsPrivacy and biometric data concerns with no individual recourse mechanism

How Sumsub Pricing Compares

Software Starting Price Top Price
Sumsub $1.35 per verification $1.85 per verification
Veriff $49 per verification $209 per verification
Socure $0.8 per evaluation $1.3 per evaluation
Shufti Pro Free $0.95 per check
ComplyCube $99/mo $299/mo
Sardine Custom Custom

11 Sumsub Hidden Costs Beyond the List Price

Beyond the listed price, Sumsub has at least 11 documented hidden costs that can significantly increase total cost of ownership.

Watch for 11 hidden costs
  • Ongoing AML Monitoring (KYC) $0.08
    medium 1 source
    Grounded summary Ongoing AML Monitoring (KYC): $0.08 per initial check and subsequently per each checked match.
  • Email Verification +$0.04 (source dated Jul 2026)
    low 1 source
    Grounded summary While Sumsub's pricing is primarily transaction-based, starting at $1.35 per verification for the Basic plan and $1.85 per verification for the Compliance plan, several additional features incur extra costs
  • SMS Notification Service $0.09 to $0.40
    medium 1 source
    Grounded summary SMS Notification Service: Ranges from $0.09 to $0.40 by country tier.
  • Proof of Address Check +$1.35
    medium 1 source
    Grounded summary While Sumsub's pricing is primarily transaction-based, starting at $1.35 per verification for the Basic plan and $1.85 per verification for the Compliance plan, several additional features incur extra costs
  • Questionnaire +$200
    high 1 source
    Grounded summary While Sumsub's pricing is primarily transaction-based, starting at $1.35 per verification for the Basic plan and $1.85 per verification for the Compliance plan, several additional features incur extra costs
  • Document Attachment to Questionnaire $0.11
    low 1 source
    Grounded summary While Sumsub's pricing is primarily transaction-based, starting at $1.35 per verification for the Basic plan and $1.85 per verification for the Compliance plan, several additional features incur extra costs
  • Exceeding Customer Account Limit +$55
    high 1 source
    Grounded summary Customer Accounts: For Enterprise plans, exceeding the plan limit for customer accounts can incur an additional +$55 per month for each active account.
  • Unused Features Charged
    medium 2 sources
    Grounded summary Some users have reported that if they elect not to use all features included in the Basic and Compliance pricing plans, the user verification will still be charged at the full cost.
    Hacker News “Expensive annual contracts, minimums, and bundled features you don't need.”
  • Lack of Pricing Transparency
    medium 1 source
    Grounded summary Additionally, some small businesses find it challenging to understand Sumsub's pricing models due to a lack of complete public pricing details on their website, often requiring custom quotes.
  • Annual Contract Minimums 10-20% of license costs
    medium 1 source
    Hacker News “Expensive annual contracts, minimums, and bundled features you don't need.”
  • Extended Pre-Sales Cycle Before Sandbox Access 5-10% of license costs
    low 1 source
    Hacker News “Weeks of calls before getting sandbox keys.”
Tip

Ask your Sumsub sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 5 independent sources
industry Hacker News Tech community TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 27 source citations total.

Sumsub Contract Terms

Sumsub contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Minimum Commitment Annual (reported)
Mid-Term Downgrade Not allowed
Payment Terms Annual upfront (reported)
Based on 1 verified source

How to Negotiate Sumsub Pricing

Sumsub contracts are negotiable. These 14 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 14 tactics
Thorough Preparation high success

Researching market conditions and competitor offerings.

https://jaggaer.com
Understanding Value Beyond Price high success

Considering factors like payment terms, warranties, or additional services.

https://jaggaer.com
Patience high success

Avoiding rushing into agreements.

https://jaggaer.com
Knowing When to Walk Away high success

Having a clear "walk away" point and alternative options.

https://rainsalestraining.com
Bundling Requests high success

Grouping related items or services to achieve better overall deals or additional value-added services.

https://rainsalestraining.com
Leveraging Competition high success

Using knowledge of competitor offerings to gain an advantage.

https://rainsalestraining.com
Focusing on Win-Win Solutions high success

Aiming for collaborative outcomes that benefit both parties and prioritize long-term relationships.

https://fsm.how
Being Skeptical high success

Not taking things at face value.

https://karrass.com
Asking for Cost Breakdowns medium success

Buyers should try to get cost breakdowns, though sellers may be reluctant to provide them.

https://karrass.com
Using "Price Protection" as a Bargaining Chip medium success

Some vendors might offer auto-renewal as a way to protect against future price increases, which buyers can leverage.

https://medium.com
Bring Competitor Quotes to the Table medium success

Didit, Persona, Jumio, Onfido, and Veriff all compete directly in the KYC/AML space. Arriving at contract negotiations with documented pricing from 2–3 alternatives gives concrete leverage to push back on Sumsub's annual minimums and bundled plan structure. Sumsub's own competitors cite its pricing model as a top pain point, signaling room to negotiate.

HN competitor post (2025-09-14)
Demand Sandbox Access as a Pre-Condition medium success

Buyers report spending weeks in sales cycles before receiving sandbox keys. Frame sandbox access as a non-negotiable prerequisite for any contract discussion. This shortens your evaluation timeline and signals a credible buyer, which shifts negotiation dynamics in your favor.

HN competitor post (2025-09-14)
Request an Itemized Feature Breakdown medium success

Sumsub bundles features that many buyers don't use. Ask for a line-item breakdown of what each tier includes and push to exclude services you don't need (e.g., AML screening, enhanced due diligence). Removing unused modules can reduce effective per-verification costs.

HN competitor post (2025-09-14)
Negotiate Usage Minimum Downward low success

Sumsub's annual contracts include usage minimums. For early-stage companies or pilots, push to negotiate a lower minimum commitment with a step-up clause tied to actual verification volume. Framing this as a pilot with upside is more effective than asking for a flat discount.

HN competitor post (2025-09-14)

Full negotiation guide →

Sumsub Pricing FAQ

01 What is the cheapest plan for Sumsub?

The Basic plan is the cheapest, priced at $1.35 per verification.

02 Does Sumsub offer annual discounts?

The provided tier data does not specify any annual discounts.

03 Is there a free plan available for Sumsub?

Sumsub does not offer a free plan.

04 Does Sumsub offer a free plan or free trial?

No. Sumsub does not offer a free plan or self-serve trial. Paid plans start at $1.35 per verification for the Basic plan. Access to a sandbox environment for testing requires engaging with the sales team, which users report can take weeks before credentials are issued.

05 What is the minimum commitment for Sumsub?

Sumsub typically requires annual contracts with usage minimums. Specific minimums are not publicly disclosed and must be confirmed during the sales process. Monthly billing does not appear to be available.

06 What is the difference between the Basic and Compliance plans?

The Basic plan is priced at $1.35 per verification and covers standard identity document checks. The Compliance plan is priced at $1.85 per verification and includes additional compliance-focused capabilities. Enterprise pricing is custom-quoted for high-volume or complex requirements.

07 Can end users contact Sumsub support directly?

No. Sumsub's support is exclusively available to its business clients. Individual users who encounter verification failures are directed back to the business that deployed Sumsub, with no direct resolution path through Sumsub itself. Multiple Trustpilot reviewers flag this as a significant problem.

08 How reliable is Sumsub's document verification?

Business users on TrustRadius (8.7/10 from 3 reviews) report that Sumsub's automated rejection tagging is nearly accurate and reduces manual review time. However, Trustpilot reviews from end users (1.0/5 from 24 reviews) consistently report that valid passports, driver's licenses, and national IDs are rejected without explanation. The gap likely reflects that businesses see overall pass-rate metrics, while individual users experience edge cases in the rejection loop.

Is this pricing incorrect? — we'll verify and update it.