Quick Answer
Last verified:

Zendesk Suite pricing varies by team size and features, ranging from $55 to $169 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Zendesk Suite offers 4 pricing tiers: Suite Team, Suite Growth, Suite Professional, Suite Enterprise. Standard paid plans include Suite Team at $55/undefined, Suite Growth at $89/undefined, Suite Professional at $115/undefined. The Suite Growth plan is growing support operations.

Compared to other it service management (itsm) software, Zendesk Suite is positioned at the mid-market price point.

Last verified: February 2026 | Sources: 0 pricing pages and reviews

All Zendesk Suite Plans & Pricing

Plan Monthly Annual Best For
Suite Team $55 / $660 / Small support teams
Suite Growth $89 / $1068 / Growing support operations
Suite Professional $115 / $1380 / Established support teams
Suite Enterprise $169 / $2028 / Large, complex organizations
View all features by plan

Suite Team

  • Ticketing system
  • Omnichannel messaging
  • Help center
  • Basic automation

Suite Growth

  • All Team features
  • Multiple ticket forms
  • Light agents
  • Customer satisfaction surveys

Suite Professional

  • All Growth features
  • Skills-based routing
  • Community forums
  • Custom analytics
  • HIPAA compliance

Suite Enterprise

  • All Professional features
  • Sandbox environment
  • Custom agent roles
  • Advanced security

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Frequently Asked Questions

01 How much does Zendesk Suite cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Zendesk Suite have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Zendesk Suite?

Key features include the items listed in the pricing tiers above.

04 Is Zendesk Suite worth the price?

Value depends on your specific needs and use case. Compare features across plans.