Quick Answer
Last verified:

LiveChat pricing varies by team size and features, ranging from $19 to $89 per agent/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 1 pricing pages and reviews
4 alternatives

Top LiveChat Alternatives

1

Intercom

Medium Effort
$39-139/seat/mo
Best for: Teams wanting chat plus proactive engagement and bots
vs LiveChat:

Choose Intercom over LiveChat if you need advanced chatbots, product tours, automated workflows, and proactive customer engagement beyond simple chat

View Intercom Pricing →
2

Zendesk

Medium Effort
$19-115/agent/mo
Best for: Teams needing full omnichannel help desk ticketing
vs LiveChat:

Choose Zendesk over LiveChat if you need comprehensive ticketing system with email, phone, and social alongside chat

View Zendesk Pricing →
3

Freshdesk

Easy Migration
$0-79/agent/mo
Best for: Teams wanting help desk with chat included at lower cost
vs LiveChat:

Choose Freshdesk over LiveChat if you need multi-channel support including ticketing, email, and chat in one platform with generous free tier

View Freshdesk Pricing →
4

Gorgias

Easy Migration
$10-900/mo
Best for: E-commerce brands needing Shopify integration
vs LiveChat:

Choose Gorgias over LiveChat if you run an e-commerce store and need customer order data and Shopify integration built into chat conversations

View Gorgias Pricing →

When to Stay with LiveChat

Stay with LiveChat if you need straightforward live chat functionality with transparent pricing, easy setup, and don't require the complexity of full help desk ticketing systems

  • You've invested heavily in customizations and integrations
  • Your team is highly trained and productive on LiveChat
  • You need features that alternatives don't offer
  • Migration costs would exceed multi-year savings

Price Comparison

Product Price Range Migration
Current LiveChat $19-$89/agent/month -
Intercom $39-139/seat/mo Medium
Zendesk $19-115/agent/mo Medium
Freshdesk $0-79/agent/mo Easy
Gorgias $10-900/mo Easy

Frequently Asked Questions

01 What are the best LiveChat alternatives?

The top LiveChat alternatives include Intercom, Zendesk, Freshdesk, Gorgias. Each offers different strengths: Intercom is teams wanting chat plus proactive engagement and bots, while Zendesk is teams needing full omnichannel help desk ticketing.

02 Is it hard to switch from LiveChat to an alternative?

Migration difficulty varies by alternative. Among LiveChat alternatives, Freshdesk and Gorgias offer easy migration paths with import tools. More complex migrations may require data cleanup and workflow reconfiguration.

03 How much can I save by switching from LiveChat?

Depending on the alternative you choose, you could save anywhere from 20% to 70% on per-user costs. LiveChat's typical price of $59/agent/month is on the higher end of the market. Factor in migration costs and productivity dip during transition.

04 Should I stay with LiveChat or switch?

Stay with LiveChat if you need straightforward live chat functionality with transparent pricing, easy setup, and don't require the complexity of full help desk ticketing systems However, if your needs have evolved or you're not using LiveChat's advanced features, exploring alternatives could save you money and complexity.

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