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SAP Commerce Cloud pricing varies by team size and features, ranging from $150K to $1000K per year in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

SAP Commerce Cloud offers 4 pricing tiers: Standard Edition, Premium Edition, Enterprise Custom, RISE with SAP (Commerce). The Premium Edition plan is large enterprises running complex b2b/b2c hybrid operations across multiple regions.

Compared to other enterprise e-commerce software, SAP Commerce Cloud is positioned at the premium price point.

SAP Commerce Cloud, formerly known as SAP Hybris, is the enterprise e-commerce platform from SAP designed for large organizations with complex omnichannel, B2B, and B2C commerce requirements. As part of the broader SAP Customer Experience (CX) suite, it integrates natively with SAP S/4HANA ERP, SAP Customer Data Cloud, and SAP Emarsys marketing — making it the default choice for enterprises already invested in the SAP ecosystem. SAP Commerce Cloud powers commerce operations for major enterprises in manufacturing, retail, and distribution with features like advanced product configurators, B2B-specific pricing engines, and industry-specific accelerators.

SAP Commerce Cloud pricing starts at approximately $150,000/year for Standard deployments and scales to $700,000-$1,000,000+/year for large Enterprise and RISE with SAP configurations, based primarily on your Gross Merchandise Value (GMV) or annual order volume. The total cost of ownership is significantly higher — typically 5-7% of annual e-commerce revenue when factoring in implementation ($200,000-$2,000,000+), specialized SAP consultants ($250-$450/hour), ecosystem add-ons, and ongoing maintenance. With the on-premise SAP Hybris reaching end-of-maintenance in July 2026, many organizations face a critical decision: migrate to SAP Commerce Cloud or evaluate alternatives like Shopify Plus, commercetools, or Adobe Commerce.

All SAP Commerce Cloud Plans & Pricing

Plan Monthly Annual Best For
Standard Edition GMV: Up to ~$50M annuallyStorefronts: Single brand/region Contact Contact Mid-to-large enterprises starting with SAP Commerce in a single market
Premium Edition GMV: Up to ~$200M annuallyStorefronts: Multiple brands/regions Contact Contact Large enterprises running complex B2B/B2C hybrid operations across multiple regions
Enterprise Custom GMV: $200M+ annually Contact Contact Fortune 500 retailers and manufacturers with global omnichannel operations
RISE with SAP (Commerce) GMV: Unlimited — enterprise scale Contact Contact Global enterprises consolidating their entire SAP landscape into a unified cloud platform
View all features by plan

Standard Edition

  • B2C or B2B storefront
  • Product content management
  • Order management
  • Cloud hosting (SAP managed)
  • Standard support
  • Pre-built accelerators

Premium Edition

  • All Standard features
  • B2B and B2C combined
  • Multi-storefront and multi-region support
  • Advanced personalization engine
  • SAP ERP and S/4HANA native integration
  • Priority support with SLA
  • Additional sandbox environments

Enterprise Custom

  • All Premium features
  • Unlimited storefronts
  • Dedicated cloud infrastructure
  • Custom SLA and uptime guarantees
  • Named SAP account team
  • Premium disaster recovery
  • Advanced compliance and governance

RISE with SAP (Commerce)

  • Full SAP Commerce Cloud suite
  • SAP S/4HANA Cloud integration
  • SAP Business Technology Platform access
  • SAP Analytics Cloud
  • End-to-end SAP ecosystem bundling
  • Cloud migration services included
  • Dedicated innovation advisory

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Hidden Costs to Budget For

Watch for 6 hidden costs
  • Implementation services: $200,000-$2,000,000+ depending on complexity — SAP Commerce implementations are notoriously people-heavy, with some projects requiring 35+ consultants for B2B launches
  • SAP-certified consultants: $250-$450/hour for SAP Commerce specialists, with niche Hybris expertise increasingly scarce as developers migrate to other platforms
  • SAP ecosystem add-ons: $50,000-$500,000+/year for additional SAP modules like SAP Customer Data Cloud, SAP Emarsys (marketing), SAP Service Cloud, and SAP Analytics Cloud often needed for full functionality
  • On-premise to cloud migration: $100,000-$1,000,000+ for organizations migrating from on-premise SAP Hybris to SAP Commerce Cloud before the July 2026 end-of-maintenance deadline
  • Multi-year contract commitments: SAP typically requires 3-5 year enterprise agreements with annual upfront payments and early termination penalties of 50-100% of remaining contract value
  • Ongoing customization and upgrades: $100,000-$500,000+/year for ongoing development, customization, and maintaining integrations as SAP releases updates — budget 5-7% of annual e-commerce revenue
Tip

Ask your SAP Commerce Cloud sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does SAP Commerce Cloud cost?

SAP Commerce Cloud pricing is entirely custom and not publicly listed. Based on industry data, the platform typically costs $150,000-$400,000/year for Standard and Premium editions, scaling to $700,000-$1,000,000+/year for large Enterprise and RISE with SAP deployments. Pricing is based on your Gross Merchandise Value (GMV) or annual order volume processed through the platform.

02 What is the total cost of ownership for SAP Commerce Cloud?

The total cost of ownership for SAP Commerce Cloud is substantial — typically 5-7% of your annual e-commerce revenue. For a business doing $100M in online sales, expect $500,000-$1,500,000+/year when factoring in the platform license ($150,000-$700,000), implementation amortization, SAP consultant costs ($250-$450/hour), additional SAP module licenses, and ongoing maintenance. First-year TCO including implementation can reach $1,000,000-$3,000,000+.

03 What is the difference between SAP Hybris and SAP Commerce Cloud?

SAP Commerce Cloud is the cloud-hosted successor to SAP Hybris (the on-premise version). SAP acquired Hybris in 2013 and has been transitioning customers to the cloud version. The on-premise SAP Hybris will reach end-of-mainstream-maintenance on July 31, 2026, after which no new features or standard patches will be provided. All future innovation will be cloud-only.

04 Is SAP Commerce Cloud worth it?

SAP Commerce Cloud is worth it primarily for large enterprises ($100M+ revenue) already deeply invested in the SAP ecosystem (S/4HANA, SAP CRM, SAP Analytics). The native integration with SAP ERP eliminates costly middleware. For companies without existing SAP infrastructure, alternatives like Shopify Plus, commercetools, or Adobe Commerce offer comparable commerce capabilities at 40-70% lower total cost of ownership.

05 How long does SAP Commerce Cloud implementation take?

SAP Commerce Cloud implementations typically take 9-18 months for a full production launch. SAP offers pre-built accelerators (industry-specific starter storefronts) that can reduce time-to-market to 6-9 months for simpler deployments. Complex multi-region, multi-brand implementations with deep ERP integration can take 18-24 months. SAP's implementation methodology is known for being resource-intensive, often requiring large consulting teams.

06 What happens after SAP Hybris end of maintenance in 2026?

After July 31, 2026, SAP Hybris on-premise enters 'Customer-Specific Maintenance' mode with no new features, security patches, or standard support. Organizations must either migrate to SAP Commerce Cloud, move to a competitor platform, or accept significant security and compliance risks. SAP is pushing RISE with SAP as the migration path, but many enterprises are evaluating alternatives like Shopify Plus, commercetools, and Adobe Commerce.

07 How does SAP Commerce Cloud compare to Salesforce Commerce Cloud?

SAP Commerce Cloud excels in B2B commerce, complex product configurations, and native SAP ERP integration. Salesforce Commerce Cloud is stronger for B2C retail with superior AI-powered personalization (Einstein) and CRM-driven marketing. SAP Commerce Cloud costs $150,000-$1,000,000+/year while Salesforce Commerce Cloud runs $50,000-$500,000+/year. Choose SAP if you're an SAP shop; choose Salesforce if you're a Salesforce CRM shop.

08 Can I negotiate SAP Commerce Cloud pricing?

Yes, SAP pricing is heavily negotiated. Key levers include multi-year commitments (3-5 years for 20-35% discounts), bundling with other SAP products (S/4HANA, analytics, marketing), timing purchases around SAP's fiscal quarter/year-end, and presenting competitive bids from Salesforce or Adobe. SAP Enterprise Agreements offer the deepest discounts but lock you in for 3-5 years with significant early termination penalties.