Quick Answer
Last verified:

Salesforce Commerce Cloud pricing varies by team size and features, ranging from $60K to $500K per year in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 4 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Revenue share model: Salesforce charges 1-3% of Gross Merchandise Value in addition to base license fee (often undisclosed upfront)

2

Implementation: $200,000-$2,000,000+ for system integration, typically takes 6-18 months with agencies charging $200-400/hour

3

Annual minimum GMV: Contracts often require minimum GMV commitments ($25-100M+) - you pay even if sales fall short

4

Developer and agency costs: Salesforce-certified developers cost $150-300/hour, ongoing maintenance $10,000-50,000/month

5

Payment processing: 2.4-2.9% + $0.20-30 (enterprise rates negotiable but not included in license)

6

Additional Salesforce products: Marketing Cloud ($3,000-40,000/mo), Service Cloud ($75-325/user/mo), often required for full functionality

Example: True Cost for 25 Users

License (25 × $150000 × 12) $45,000,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$9,000,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $67,525,000–$72,060,000
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Salesforce Commerce Cloud?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Salesforce Commerce Cloud charge for implementation?

Salesforce Commerce Cloud doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Salesforce Commerce Cloud support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Salesforce Commerce Cloud?

Most Salesforce Commerce Cloud plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Salesforce Commerce Cloud?

Many features marketed as part of Salesforce Commerce Cloud are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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