Quick Answer
Last verified:

BigCommerce Enterprise pricing varies by team size and features, ranging from $1K to $15K per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 5 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Automatic plan upgrades: BigCommerce enforces trailing 12-month GMV thresholds ($50K, $180K, $400K, $1M) that trigger mandatory plan upgrades with no opt-out

2

B2B Edition add-on: BigCommerce B2B Edition is a separate add-on with custom pricing starting around $500-$1,500/month, not included in the Enterprise plan

3

Premium themes: One-time purchase of $150-$300 per theme, and custom theme development runs $5,000-$25,000+

4

Third-party apps and integrations: Most stores need 10-20 apps at $20-$300/month each, totaling $500-$3,000/month for a full-featured store

5

Payment processing fees: While BigCommerce charges zero transaction fees, payment gateway processing still applies at 2.2-2.9% + $0.30 per transaction depending on your provider and volume

6

Implementation and customization: Agency-led Enterprise implementations cost $20,000-$150,000+ for design, migration, and custom integrations, with ongoing development at $100-$200/hour

Example: True Cost for 25 Users

License (25 × $3000 × 12) $900,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$180,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $1,375,000–$1,500,000
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with BigCommerce Enterprise?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does BigCommerce Enterprise charge for implementation?

BigCommerce Enterprise doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does BigCommerce Enterprise support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with BigCommerce Enterprise?

Most BigCommerce Enterprise plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with BigCommerce Enterprise?

Many features marketed as part of BigCommerce Enterprise are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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