Quick Answer
Last verified:
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Connecteam costs Free to $119 per month as of April 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 4 pricing pages and reviews
+-91% above list price
Know Before You Buy — Try Connecteam Free

Connecteam true cost runs -91% above the listed $0-$119/month price as of April 2026. For a 25-person team, expect ~$1,335 in year-one costs vs the $14,700 base license. Key hidden costs: multi-hub cost multiplication, per-user costs beyond 30 users, feature paywalling across tiers. Verified from 4 sources by CostBench.

Hidden Costs Breakdown

1

Multi-Hub Cost Multiplication

high addon

Connecteam splits features across three hubs (Operations, Communications, HR & Skills), each priced separately. A business needing all three hubs at the Basic tier pays $87/month ($105/month billed monthly), not $29/month. At the Advanced tier, the total reaches $147/month for all three hubs.

trustpilot

the system had some good futures but as we grown the app become very expensive and restrictive

trustpilot

everything costs extra - very money grabbing

2

Per-User Costs Beyond 30 Users

medium scaling

Base prices include only 30 users. Each additional user costs $0.5-$5.0/month per hub depending on the plan tier. A 100-person team on the Advanced Operations hub pays $49/month base plus $2.50 x 70 = $175/month in per-user fees, totaling $224/month for just one hub.

trustpilot

persistent pattern of continuous updates and price increases has made us reconsider our options

trustpilot

the system had some good futures but as we grown the app become very expensive and restrictive

3

Feature Paywalling Across Tiers

medium addon

Core features like GPS tracking, geofencing, advanced scheduling, and automation are locked behind higher tiers. Users upgrading from the free plan report discovering that features they expected are only available on Advanced or Expert plans, requiring additional spend.

trustpilot

Most of the features that are fundamental...are behind a paywall

trustpilot

persistent pattern of continuous updates and price increases has made us reconsider our options

4

Annual Contract Lock-In

medium contract

Annual billing saves 18% but locks you into a 12-month commitment. Users who chose annual billing and later found the software unsuitable report being unable to cancel or get refunds, even when the product did not meet expectations.

trustpilot

DO NOT DO THE YEARLY SUBSCRIPTION AS YOU WILL BE STUCK WITH USLESS SOFTWARE

5

Limited onboarding support calls

low support

Paid plans include a limited number of support calls to help optimize the platform. Users may need additional paid support to fully configure all features.

trustpilot

I feel that the three support calls provided are not enough time to fully optimize the platform. I believe it would be beneficial to have an op...

6

Employee deactivation requires Expert tier

medium addon

On Basic and Advanced plans, you cannot mark seasonal or part-time employees as inactive. You must delete and recreate their profiles when they return, adding administrative overhead.

trustpilot

I have many very part-time employees (1-2 days a month, some only work seasonally) Because I am not on the top tier plan I can not make employees inactive, I have t...

Example: True Cost for 25 Users

License (25 × $49 × 12) $14,700/yr
Multi-Hub Cost Multiplication +2-3x the single-hub advertised price
Per-User Costs Beyond 30 Users +$0.50-$5.00 per additional user per hub per month
Feature Paywalling Across Tiers +$20-$90/month per hub upgrade
Annual Contract Lock-In +12 months of committed spend
Limited onboarding support calls +5-10% of license costs
Employee deactivation requires Expert tier +$60-$100/month to upgrade to Expert tier per hub
Estimated Year 1 Total ~$1,335
That's roughly 0.1× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Connecteam?

Beyond the license fee, budget for: Multi-Hub Cost Multiplication (2-3x the single-hub advertised price); Per-User Costs Beyond 30 Users ($0.50-$5.00 per additional user per hub per month); Feature Paywalling Across Tiers ($20-$90/month per hub upgrade); Annual Contract Lock-In (12 months of committed spend); Limited onboarding support calls (5-10% of license costs); Employee deactivation requires Expert tier ($60-$100/month to upgrade to Expert tier per hub). Total ownership typically runs -91% higher than the listed price.

02 Does Connecteam charge for implementation?

Connecteam doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Connecteam support cost?

Paid plans include a limited number of support calls to help optimize the platform. Users may need additional paid support to fully configure all features. Estimated impact: 5-10% of license costs.

04 Are there overage or storage costs with Connecteam?

Most Connecteam plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Connecteam?

Many features marketed as part of Connecteam are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

Now You Know the Real Cost — Try Connecteam Free