Price checkMonthly
FreeFreeStarter$9/moEssential$19/mo
See all 5 plans

All Mailjet Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • 1,000 contacts
  • APIs, SMTP Relay, Webhooks
  • Advanced Email Editor
  • Basic Statistics
  • Form Builder
  • Email Tracking Consent

Starter

  • Everything from Free
  • 2,000 contacts
  • Brand Kit
  • Anonymous Tracking
  • Online support
  • 1 Subaccount

Essential

  • Everything from Starter
  • Unlimited contacts
  • Segmentation
  • AI Assisted content creation
  • 500 Email address validations
  • 500 Email Previews/month
  • Custom unsubscribe page
  • No Mailjet logo

Premium

  • Everything from Essential
  • Advanced Statistics
  • Automations
  • Landing Pages
  • 2,000 Email Previews/month
  • Team & account management
  • Priority Support

Custom

  • Everything from Premium
  • Dedicated Technical Account Manager
  • Dedicated IP Strategy
  • IP Performance Monitoring and Management
  • Blocklist Monitoring
  • Deliverability Reports
  • Activity logs
  • Comprehensive onboarding, training & consulting
  • Custom number of users & advanced permissions
  • Custom number of sub-accounts
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At a glance

List price by tier (annualized, per license)

Per-license list price across Mailjet's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$108/yr
Essential$228/yr
Premium$348/yr
CustomCustom
Quick Answer
Last verified:
Medium confidence

Mailjet costs Free to $29 per emails/month as of November 2026, with 5 plans available including a free tier. Plans: Free (free), Starter at $9/month, Essential at $19/month, and Premium at $29/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Mailjet offers 5 pricing tiers: Free, Starter, Essential, Premium, Custom. A free plan is available. Paid plans include Starter at $9/month, Essential at $19/month, Premium at $29/month. The Starter plan is small senders needing no daily sending limit.

Compared to other email api & delivery software, Mailjet is positioned at the budget-friendly price point.

  • 7 documented hidden costs beyond list price
  • Contracts auto-renew
Last verified: | Sources: 2 pricing pages and reviews

How much does Mailjet cost?

Mailjet has a free plan; its 3 paid plans cost $9–$29/mo. Custom plans are quote-based. Plans include Free (free), Starter at $9/month, Essential at $19/month, Premium at $29/month, Custom (custom pricing).

Mailjet Pricing Overview

Mailjet has 5 pricing plans, including a free tier. Paid plans range from $9 to $29/emails/month. The Free plan is free and is best for getting started with low-volume sending. The Starter plan costs $9/month, best for small senders needing no daily sending limit. The Essential plan costs $19/month, best for growing teams needing segmentation and branded sending. The Premium plan costs $29/month, best for teams needing automation, advanced stats, and priority support. The Custom plan requires contacting sales for a custom quote and is designed for high-volume senders needing enterprise deliverability services.

Mailjet contracts auto-renew, with a Monthly minimum commitment.

There are at least 7 documented hidden costs beyond Mailjet's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 29, 2026 from 2 independent sources.

Try Mailjet Free

Mailjet pricing starts at $0 on the Free plan (6,000 emails/month, 200/day), rising to $9/month for the Starter plan, $19/month for the Essential plan, and $29/month for the Premium plan. Unlike contact-based platforms, Mailjet charges based on email volume sent rather than list size, making it cost-effective for businesses with large lists that send infrequently. Enterprise and high-volume senders can contact Mailjet for Custom pricing.

How Mailjet Pricing Compares

Compare Mailjet pricing against top alternatives in Email API & Delivery.

Amazon SES $0-$1600/1000 emails View pricing → Maileroo $0-$150/month View pricing → Mailgun $0-$90/month View pricing →

Compare Mailjet vs Alternatives

Before committing to Mailjet, compare pricing with these 3 alternatives in the same category.

VSAmazon SES
Free

Testing and small projects

Compare pricing
VSMaileroo
Free

Compare pricing
VSMailgun
Free

Testing and development

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All Mailjet alternatives & migration guides

What Companies Actually Pay for Mailjet

Review scores
Trustpilot 1.9out of 5 (25)
Third-party review aggregates, as of Oct 2026
Top pricing complaints
Accounts suspended without warning, explanation, or refund — sometimes before sending a single emailExtremely slow customer support response times, often days to over a weekPhone and live chat support locked behind Premium plan onlyCompliance review process blocks paying accounts for extended periods with no timeline communicated

Mailjet Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Small Business — 15,000 emails/month $17 Year 1 total

A small business sending newsletters and transactional emails within the Essential plan's included volume.

Growing Business — higher volume sends $27 Year 1 total

A business needing automation features and higher send limits would move to the Premium plan.

Developer / Side Project — low volume $0 Year 1 total
200 emails/day, 6,000/month limit
Total $0

A developer using Mailjet for transactional emails (verification, notifications) within the free plan limits.

Current tier data

How Mailjet Pricing Compares

Software Starting Price Top Price
Mailjet Free $29/emails/month
Amazon SES $24.95/1000 emails $500/1000 emails
Mailgun Free $90/month
Maileroo Free $250/month
Postmark Free $18/month
Resend Free $90/month

Browse all Email API & Delivery pricing →

7 Mailjet Hidden Costs Beyond the List Price

Beyond the listed price, Mailjet has at least 7 documented hidden costs that can significantly increase total cost of ownership.

Watch for 7 hidden costs
  • Account Suspension Without Warning 5-15% of license costs
    critical 8 sources
    Trustpilot “I was, and still am, in the middle of launching a new product, and have spent precious time implementing Mailjet and building automations for onboarding and more. Without any notice the account was suspended.”
    Trustpilot “A time sensitive commercial campaign was ruined because my account was suddenly restricted despite an active paid subscription and a legitimate B2B contact base.”
    Trustpilot “We've been using Mailjet's Pro Plan for years. All of a sudden, without any notification or previous warning, in the midst of sending out an important newsletter to ~50K clients, they delayed all our mails because we went too far about the 100K qu...”
    Trustpilot “signed up then in the first 5min we got suspended. their ai bot advertising us to upgrade to the "premium plan" to get chat support ! big red flag.”
    Trustpilot “I signed up for Mailjet, purchased a paid plan, verified my domain and sender addresses — did everything by the book. Before I could even send my first email, my account was suspended.”
    Trustpilot “Mailjet abruptly suspended our account without providing any specific explanation or advance warning. Because our email links are routed through their infrastructure, this sudden suspension instantly broke every single link in a live campaign sent...”
    Trustpilot “Our account has been blocked for 10 days; we don't know why. We've contacted the support, the last answer we've received was on the 5th of october, 1 week ago !!! Nothing since then, no answer. This is unacceptable.”
    Trustpilot “Still no resolution after 8+ days. Still being charged for a service I cant use.”
  • Support Gated Behind Paid Plans 5-10% of license costs
    high 3 sources
    Trustpilot “Sorry! we only offer free support for the first 30 days. Told me I had to pay for help instead of delivering my emails like they said they would do.”
    Trustpilot “Unless you pay for a massive 50,000+ email plan, you basically get ignored.”
    Trustpilot “The service is well built with an intuitive UI. However, every time I've had to deal with their customer service, it has been a foot-dragging and painful experience.”
  • Billing During Service Inaccessibility $9-$27/user/month
    high 3 sources
    Trustpilot “MailJet has been a source of struggles for the past 3-4 months. Blocked out of my account, the support is of no help at all. They keep charging me monthly, regardless my several requests of putting my subscription on hold until I can retrieve access.”
    Trustpilot “We have already paid approximately $400 for the service, yet our account remains blocked and unusable.”
    Trustpilot “I just updated from the free plan to a $17 dollar plan and then got an invoice saying my money went to the prior month when I was on the free plan ( for several months!) What di I pay $17 dollars for? Where did that money go?”
  • Overage Charges and Sending Limits 10-20% of license costs
    medium 2 sources
    Trustpilot “they delayed all our mails because we went too far about the 100K quota of the pro plan. Zero warning or notification (neither via email nor in the admin panel), just blocked emails while the plan description just states that you will be charged e...”
    Reddit “After spending hours creating our campaign from scratch on Mailjet, I come to find out that they only allow emailing to 200 contacts per day. What a shitty tactic to get you to pay for their subpar service.”
  • Compliance Review Delays for New Accounts 5-10% of license costs
    high 2 sources
    Trustpilot “I paid for an essential plan because I got good results and mailjet did not have problem with my campaign. Now when I started the first campaign after getting a paid plan they suddenly suspended my sending activity.”
    Trustpilot “The review process was an endless cycle of moving goalposts. Instead of a proactive or efficient review, I was forced to justify our technical architecture multiple times, only for support to pivot to new, arbitrary technical requirements each day.”
  • Phone and Live Chat Support Locked Behind Premium Plan $20/month
    high 3 sources
    Trustpilot “Calls and chats are not supported unless you pay premium. Who would have thought that such a small issue would lead to a 1 week suspension with no communication?”
    Trustpilot “phone and chat are reserved for higher plans, and the ticket is the only channel available.”
    TrustRadius “No support.”
  • Credit Card Cannot Be Removed After Cancellation $9-$29
    low 1 source
    Trustpilot “after cancelling the subscription, it's impossible to remove the credit card added to your account dashboard - their system displays the message "at least one payment method must be linked" - which is a violation within the European Union.”
Tip

Ask your Mailjet sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Trustpilot Consumer reviews Reddit User discussions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 29 source citations total.

Mailjet Contract Terms

Mailjet contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment Monthly
Mid-Term Downgrade Not allowed
Payment Terms Monthly billing
Price Escalation No published schedule found in sources
Based on 1 verified source

How to Negotiate Mailjet Pricing

Mailjet contracts are negotiable. These 6 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 6 tactics
Budget for Premium to Get Viable Support high success

If your business depends on reliable email delivery, plan for the Premium plan ($29/month) rather than Starter or Essential. Multiple reviewers confirm that phone and live chat support — essential for resolving urgent delivery issues — are unavailable on lower tiers, and ticket response times can stretch to a week or more.

Trustpilot reviews
Annual billing discount medium success

Mailjet's pricing is structured around email volume rather than contact list size. When negotiating, ask explicitly whether an annual commitment unlocks a lower per-email rate or a discounted monthly fee versus month-to-month.

Reddit community discussions on pricing structure
Nonprofit discount request medium success

One Reddit commenter from 2016 noted Mailjet offers nonprofit discounts. If you are a 501(c)(3) or equivalent nonprofit, ask directly about their nonprofit program — 30,000 emails/month was cited as available for under $8/month at the time.

Reddit (r/techsnap, 2016)
Volume commitment leverage medium success

Because Mailjet prices by email volume, committing to a higher send volume tier upfront can unlock lower per-email rates. Use competitor pricing (Brevo, Amazon SES, SendGrid) as leverage to negotiate a custom plan.

Reddit community pricing comparisons
Test Compliance Before Migrating Production Traffic medium success

Before migrating a production email system to Mailjet, create a free account and send a small batch of real transactional emails to trigger any compliance review. This surfaces account suspension risk before your business is dependent on the service, allowing you to discover and resolve issues without production downtime.

Trustpilot reviews
Document Use Case in Writing at Account Creation low success

When creating a new Mailjet account, proactively contact support with a detailed description of your business, subscriber acquisition method, email types (transactional vs. marketing), consent mechanism (e.g. double opt-in), and expected monthly volume. Several reviewers who did this still experienced delays, but it creates a paper trail that can accelerate the compliance review process.

Trustpilot reviews
High success Medium Low / difficult

Full negotiation guide →

Mailjet Price History

Pricing changes CostBench has tracked for Mailjet, verified across 2 snapshots going back to 2026Q3.

  1. Mailjet price increase

    Highest tier increased from $27 to $29/month

    +7.41%

  2. Mailjet Essential increase

    Essential tier increased from $17 to $19/month

    +11.8%

Price increased 7% over 0.2 years

View Mailjet's full price history →

Mailjet Pricing FAQ

01 Is there a free plan available?

Yes, Mailjet offers a Free plan.

02 What is the cheapest paid plan?

The cheapest paid plan is Starter, which costs $9.0 per month.

03 Does Mailjet offer custom pricing?

Yes, Mailjet offers a Custom pricing tier.

04 What are the limits on Mailjet's free plan?

The Free plan allows up to 200 emails per day and 6,000 emails per month. There is no limit on the number of contacts. The free plan does not include customer support after the first 30 days.

05 How much does Mailjet cost for small businesses?

Mailjet's paid plans start at $9/month (Starter), $19/month (Essential), and $29/month (Premium). Pricing is based on email volume sent per month, not on the number of contacts in your list — which makes it cost-effective for large lists with infrequent sends.

06 Does Mailjet charge based on contacts or emails sent?

Mailjet charges based on the number of emails sent per month, not the size of your contact list. This differs from contact-based platforms like Mailchimp, making Mailjet more affordable for businesses with large lists that send infrequently.

07 Can my Mailjet account get suspended on a paid plan?

Yes. Multiple Trustpilot reviews document accounts being suspended on paid plans, sometimes mid-campaign, during compliance reviews. Suspensions can occur without prior warning. The review process can take multiple business days with limited support access on lower-tier plans.

08 What support is included with Mailjet's plans?

Support access is tiered by plan. Free plan users receive support only for the first 30 days. Lower paid tiers (Starter, Essential) have ticketing support. Higher plans (Premium and above) include live chat. Phone support is not available on any plan. Users on lower tiers frequently report slow response times.

09 Is Mailjet good for developers needing an API?

Mailjet is widely recommended in developer communities for its clean API, easy integration, SMTP relay capability, and generous free tier (200 emails/day). It supports sending through CURL or any HTTP client and integrates with frameworks like Laravel, Next.js, Django, and NestJS.

10 Does Mailjet offer phone or live chat support?

Phone and live chat support are only available on the Premium plan ($29/month). Users on the Free, Starter, and Essential plans are limited to email ticket support. Multiple Trustpilot reviewers report ticket response times ranging from several days to over a week.

11 Can I remove my credit card from Mailjet after cancelling my plan?

At least one user reports being unable to remove their credit card from the account dashboard after cancellation. The system displays a message requiring at least one payment method to remain on file. EU-based users have raised this as a potential consumer rights concern.

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