Quick Answer
Last verified:

monday CRM pricing varies by team size and features, ranging from $12 to $28 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 4 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

3-seat minimum on all paid plans: Even solo users or two-person teams pay for 3 seats minimum ($36/month on Basic annual), and seat counts scale in buckets of 5 after the initial 3 -- a team of 4 must purchase 5 seats

2

Monthly billing premium of ~18%: Basic jumps from $12 to $15/user/month, Standard from $17 to $20, and Pro from $28 to $33 -- annual plans require full upfront payment and are non-refundable after 30 days

3

Automation and integration action limits: Standard includes only 250 actions/month for each; exceeding requires upgrading to Pro ($28/user/month) for 25,000 actions -- unused actions do not roll over between billing periods

4

Critical CRM features gated behind Pro tier: Email sync, activity tracking, sales forecasting, email sequences, and quotes/invoices all require Standard ($17) or Pro ($28) plans -- Basic CRM lacks email integration and automations entirely

5

AI add-on costs: All plans receive 500 AI credits/month, but additional AI credits require purchasing the AI add-on, which is only available on Standard, Pro, and Enterprise plans -- Basic plan users cannot purchase more credits

6

Implementation and onboarding overhead: Budget 5-10 hours monthly ($375-$750 at $75/hr) for platform maintenance including board updates, automation adjustments, and workflow optimization -- monday.com does not include configuration services in base pricing

Example: True Cost for 25 Users

License (25 × $17 × 12) $5,100/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$1,020/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $32,650–$68,160
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with monday CRM?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does monday CRM charge for implementation?

monday CRM doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does monday CRM support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with monday CRM?

Most monday CRM plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with monday CRM?

Many features marketed as part of monday CRM are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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