Quick Answer
Last verified:

Zoom pricing varies by team size and features, ranging from $0 to $18.33 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 9 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Zoom Phone add-on: $10-20/user/month for VoIP calling - required if you need business phone capabilities (included in Business Plus but costs extra on other plans)

2

Large Meeting add-on: $50-65/month to increase capacity to 500 or 1,000 participants on lower plans

3

Zoom Webinars: $79-690/month depending on attendee capacity (100-10,000+) - separate from Meetings product

4

Zoom Rooms: $49/room/month for conference room hardware/software integration

5

Additional cloud storage: After 5GB on Pro, extra storage costs vary - Business/Enterprise get unlimited

6

Premier Support: 5-10% of annual contract for faster response times and dedicated support

7

Audio conferencing add-on: Toll-free dial-in numbers and call-out feature cost extra on base plans

Example: True Cost for 25 Users

License (25 × $13.33 × 12) $3,999/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$800/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $30,999–$66,398
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Zoom?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Zoom charge for implementation?

Zoom doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Zoom support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Zoom?

Most Zoom plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Zoom?

Many features marketed as part of Zoom are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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