Quick Answer
Last verified:

Zoom pricing varies by team size and features, ranging from $0 to $18.33 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 9 pricing pages and reviews
Freemium plan type
Freemium

Zoom offers a freemium model with limited features; upgrade to unlock more.

What's Included in the Free Plan

  • Meetings (40 minutes per meeting)
  • 100 participants per meeting
  • AI Companion (limited in-meeting use)
  • Team Chat
  • Instant messaging
  • Whiteboard (3 editable)
  • Docs (share up to 10)
  • Clips (5 two-minute clips)
  • Mail (connect Gmail/Outlook)
  • Calendar (sync Google/Microsoft calendars)
  • Tasks
  • Hub

What's NOT Included (Paid Only)

  • All Basic features
  • Meetings (30 hours per meeting)
  • AI Companion (unlimited in-meeting use)
  • Docs (unlimited)
  • Clips (unlimited)
  • Custom avatars
  • Zoom Mail
  • Zoom Calendar
  • Cloud storage (10GB)
  • Live Chat Support

Free Plan Limits

Limit Free Plan Paid Plans
meeting_duration_minutes 40
participants_per_meeting 100
whiteboards 3
docs_shareable 10
clips_per_month 5

You'll Need to Upgrade When...

  • You exceed the user limit
  • You need features like All Basic features or Meetings (30 hours per meeting)
  • You require premium support or SLA guarantees
  • You need to remove branding or watermarks
  • You need advanced integrations or API access

Hidden Restrictions on Free Plan

  • ! Zoom branding may appear on your content or communications
  • ! Support is limited to community forums or email with longer response times
  • ! Export options may be restricted or include watermarks
  • ! API access is typically limited or not available
  • ! Advanced reporting and analytics require paid plans

Free vs Paid: Which Do You Need?

Free Plan is Enough If...

  • You're an individual or very small team
  • You need only basic features
  • You don't mind usage limits
  • Branding on output is acceptable
  • Community support is sufficient

Free vs Pro Plan Comparison

Basic $0
Features 12 included 11+ included
Support Community/Email Priority Support
Branding Zoom branding Your branding
Best For Basic communication needs Personal use or small teams

Frequently Asked Questions

01 Is Zoom free?

Yes, Zoom offers a freemium plan with 12 core features included. However, there are limits on meeting_duration_minutes, participants_per_meeting that may require upgrading.

02 What's included in Zoom's free plan?

Zoom's free plan includes: Meetings (40 minutes per meeting), 100 participants per meeting, AI Companion (limited in-meeting use), Team Chat, Instant messaging, and 7 more features. Key limits include meeting_duration_minutes: 40, participants_per_meeting: 100, whiteboards: 3.

03 What's NOT included in Zoom's free plan?

The free plan excludes: All Basic features, Meetings (30 hours per meeting), AI Companion (unlimited in-meeting use), Docs (unlimited), Clips (unlimited). You'll also have Zoom branding and limited support options.

04 When should I upgrade from Zoom's free plan?

Consider upgrading when: you hit user or storage limits, need features like All Basic features or Meetings (30 hours per meeting), require premium support, or want to remove branding. The cheapest paid plan starts at $13.33/user/month.

05 Is Zoom's free plan really free forever?

Yes, Zoom's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.

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