8x8 Alternatives 2026: Top Options Compared
Find the right business phone / voip solution for your team
8x8 pricing varies by team size and features, ranging from $0 to $0 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
- Billing: Monthly and annual (save 15-20%)
- Hidden costs: Add ~35% for implementation, support, and training
Finding 8x8 Alternatives
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We're currently building our database of 8x8 alternatives. In the meantime, explore other business phone / voip options in our category.
Browse Business Phone / VoIP Software →When to Stay with 8x8
8x8 positions itself as a complete unified communications and contact center solution, offering more comprehensive international calling coverage (48 countries included) than most competitors. The platform's strength lies in its all-in-one approach that eliminates the need for separate vendors for phone, video, chat, and contact center. However, customers frequently report complex pricing with unexpected fees, challenging customer service experiences, and steep learning curves for advanced features. Best for mid-to-large enterprises with international calling needs and requirements for integrated contact center capabilities, particularly those willing to invest time in implementation and training.
- You've invested heavily in customizations and integrations
- Your team is highly trained and productive on 8x8
- You need features that alternatives don't offer
- Migration costs would exceed multi-year savings
Frequently Asked Questions
01 What are the best 8x8 alternatives?
Popular 8x8 alternatives in the Business Phone / VoIP space include various options depending on your team size, budget, and specific feature requirements. Consider what aspects of 8x8 work well for you and what you'd like to improve.
02 Is it hard to switch from 8x8 to an alternative?
Migration difficulty varies by alternative. Most modern alternatives offer import tools and migration assistance. The complexity depends on how customized your current setup is and how much historical data you need to transfer.
03 How much can I save by switching from 8x8?
Depending on the alternative you choose, you could save anywhere from 20% to 70% on per-user costs. 8x8's pricing is competitive, so cost savings depend on your specific feature requirements. Factor in migration costs and productivity dip during transition.
04 Should I stay with 8x8 or switch?
8x8 positions itself as a complete unified communications and contact center solution, offering more comprehensive international calling coverage (48 countries included) than most competitors. The platform's strength lies in its all-in-one approach that eliminates the need for separate vendors for phone, video, chat, and contact center. However, customers frequently report complex pricing with unexpected fees, challenging customer service experiences, and steep learning curves for advanced features. Best for mid-to-large enterprises with international calling needs and requirements for integrated contact center capabilities, particularly those willing to invest time in implementation and training. However, if your needs have evolved or you're not using 8x8's advanced features, exploring alternatives could save you money and complexity.
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