Quick Answer
Last verified:

Avoma pricing varies by team size and features, ranging from $19 to $39 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 2 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Mandatory add-ons for full functionality - Conversation Intelligence ($29-35/user/month) and Revenue Intelligence ($29-35/user/month) are required for features often expected in base plans, pushing real cost to $59-79/user/month

2

Annual billing required for best pricing - Monthly billing costs 35-63% more than annual (e.g., Startup is $29/mo vs $19/mo annually, Organization is $39/mo vs $24/mo annually)

3

All recorder users must be on same plan - You cannot mix Startup and Organization users, forcing entire team upgrades even if only some need advanced features

4

Seat minimums on Enterprise - Minimum 10 paid recorder seats required ($390/month minimum commitment on annual billing)

5

Implementation overhead - 2-4 weeks adoption curve for training users to edit transcripts, configure smart trackers, and set up CRM field mappings

6

Locked into seat counts - Users report being forced to pay for unused seats mid-contract with 'multiple times they flat out refused' to renegotiate

7

No refunds or credits mid-cycle - Seat removals only take effect at next billing cycle with no refunds for unused portions

8

Pro-rated charges for additions - Adding seats or upgrading triggers immediate pro-rated billing, but downgrades don't offer refunds

9

Add-on costs follow subscription cycle - Cannot test add-ons on monthly billing if you have annual plan, locked into annual cycle

10

Transcript accuracy issues - Users report spending significant time editing inaccurate transcripts, creating hidden labor costs

11

Bundle discounts require commitment - 10% off two add-ons or 15% off all three, but must commit to bundle for entire contract term

12

Additional tool costs often needed - Many teams discover they need forecasting platforms like Clari ($50-100/seat) because Avoma's forecasting isn't autonomous, increasing total stack cost to $150-200/user/month

13

Contract flexibility issues - Multiple users report difficulty renegotiating terms or seat counts mid-contract, even with legitimate business changes

14

No monthly Enterprise option - Enterprise plan only available with annual billing commitment

Example: True Cost for 25 Users

License (25 × $29 × 12) $8,700/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$1,740/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $38,050–$73,920
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Avoma?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Avoma charge for implementation?

Avoma doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Avoma support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Avoma?

Most Avoma plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Avoma?

Many features marketed as part of Avoma are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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