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Yuma AI costs $1.2K to $7.5K per month as of November 2026, with 3 plans available. Plans: Starter at $14.4K/year, Growth at $40K/year, and Scale at $90K/year. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Yuma AI offers 3 pricing tiers: Starter, Growth, Scale. Paid plans include Starter at $14.4K/year, Growth at $40K/year, Scale at $90K/year.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — See Yuma AI Plans

Yuma AI lists $1200-$7500/month, but hidden costs like implementation and support add to the total as of November 2026. Key hidden costs: charges on top of existing helpdesk fees, ongoing optimization effort, minimum monthly commitment. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Charges on top of existing helpdesk fees

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Yuma AI charges on top of existing helpdesk subscription fees, requiring customers to pay for both services.

Grounded summary

However, a "hidden cost" noted by some is that Yuma charges on top of the existing helpdesk subscription fees.

2

Ongoing optimization effort

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Achieving optimal AI performance requires real setup work and ongoing tuning of Auto-Pilots and Fact Snippets.

Grounded summary

Time Investment for Optimization: While Yuma AI aims for high automation rates, achieving optimal performance (e.g., 30-50% full resolution for most users, with top case studies reaching 89%) requires "real setup work" and ongoing tuning of "Auto-Pilots" and "Fact Snippets" to align with specific brand policies and reduce "AI hallucinations."

3

Minimum monthly commitment

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A minimum monthly commitment of $850 on Shopify can result in a higher effective cost per ticket for smaller businesses.

Grounded summary

Minimum Commitment/Floor: There is an acknowledged "floor" to the pricing, with an $850/month minimum on Shopify, which means smaller businesses with low ticket volumes might find the effective cost per ticket to be higher.

Now You Know the Real Cost — See Yuma AI Plans

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Prices and terms change; verify against the live pricing page.

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