Voiceflow Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
Voiceflow pricing varies by team size and features, ranging from $0 to $0 per editor/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
- Billing: Monthly and annual (save 15-20%)
- Hidden costs: Add ~35% for implementation, support, and training
Voiceflow offers a freemium model with limited features; upgrade to unlock more.
What's Included in the Free Plan
- 1,000 monthly included credits
- Up to 2 agents (chatbots)
- 1 editor seat included
- Access to GPT-3.5 and basic models
- Basic version history (7 days)
- Community support via Discord
- Password-protected prototypes
- Web widget for deployment
What's NOT Included (Paid Only)
- 10,000 monthly included credits
- Up to 20 agents (chatbots)
- 1 editor included ($50 per additional editor)
- Access to GPT-4 and Claude models
- 30-day version history
- Email support
- Advanced integrations and APIs
- Custom branding options
Free Plan Limits
| Limit | Free Plan | Paid Plans |
|---|---|---|
| Credits | 1,000/month | Unlimited/Higher |
| Agents | 2 | Unlimited/Higher |
| Editors | 1 | Unlimited/Higher |
| Models | GPT-3.5 only | Unlimited/Higher |
| Version history | 7 days | Unlimited/Higher |
| Support | Community only | Unlimited/Higher |
| Voice calls | None | Unlimited/Higher |
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like 10,000 monthly included credits or Up to 20 agents (chatbots)
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- Voiceflow branding may appear on your content or communications
- Support is limited to community forums or email with longer response times
- Export options may be restricted or include watermarks
- API access is typically limited or not available
- Advanced reporting and analytics require paid plans
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Pro Plan Comparison
| Free (Sandbox) $0 | Pro $60/editor/month | |
|---|---|---|
| Features | 8 included | 9+ included |
| Support | Community/Email | Priority Support |
| Branding | Voiceflow branding | Your branding |
| Best For | Individual designers or developers prototyping chatbot ideas with low usage | Small teams or solo professionals needing GPT-4 access and more agents with moderate usage |
Frequently Asked Questions
01 Is Voiceflow free?
Yes, Voiceflow offers a freemium plan with 8 core features included. However, there are limits on credits, agents that may require upgrading.
02 What's included in Voiceflow's free plan?
Voiceflow's free plan includes: 1,000 monthly included credits, Up to 2 agents (chatbots), 1 editor seat included, Access to GPT-3.5 and basic models, Basic version history (7 days), and 3 more features. Key limits include Credits: 1,000/month, Agents: 2, Editors: 1.
03 What's NOT included in Voiceflow's free plan?
The free plan excludes: 10,000 monthly included credits, Up to 20 agents (chatbots), 1 editor included ($50 per additional editor), Access to GPT-4 and Claude models, 30-day version history. You'll also have Voiceflow branding and limited support options.
04 When should I upgrade from Voiceflow's free plan?
Consider upgrading when: you hit user or storage limits, need features like 10,000 monthly included credits or Up to 20 agents (chatbots), require premium support, or want to remove branding. The cheapest paid plan starts at $60/editor/month.
05 Is Voiceflow's free plan really free forever?
Yes, Voiceflow's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.
Get Voiceflow pricing updates
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