SurveySparrow vs Survicate
Survey Software pricing comparison · 2026
SurveySparrow pricing ranges from $0–$249/month, while Survicate ranges from $0–$569/per month. SurveySparrow is typically 31% more affordable, though your actual cost depends on tier and team size.
SurveySparrow and Survicate both serve the customer feedback space but target different workflows. SurveySparrow is a conversational survey platform built around chat-style forms and omnichannel distribution, starting at $19/month for the Basic plan. Survicate specializes in in-product and website feedback with native CRM integrations, starting at $89/month for the Starter plan. Both offer free tiers, though with very different limits.
Plan-by-Plan Pricing
| Plan | SurveySparrow | Survicate |
|---|---|---|
| Free | Free / | Free /per month |
| Basic | $19 / | $89 /per month |
| Starter | $39 / | Custom |
| Business | $79 / | Custom |
| Professional | $249 / | Custom |
| Enterprise | Custom | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
SurveySparrow
3 scenariosSurvicate
3 scenariosMarket Intelligence
SurveySparrow
- Median annual cost
- $948 0
Survicate
- Median annual cost
- $1,068 0
Contract Terms
| Term | SurveySparrow | Survicate |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | 30 days written notice required | Cancel anytime; Starter is monthly-only, Growth+ are annual |
| Minimum commitment | Quarterly (no monthly billing option) | Starter: monthly only; Growth, Pro, Enterprise: annual billing |
| Price escalation | Annual subscriptions auto-renew with a 7% price increase on the previous year's fee | — |
| Can downgrade | Yes | — |
Our Verdict
Choose SurveySparrow if you need a versatile survey platform with conversational forms, high response rates, and affordable entry pricing. The Basic plan at $19/month with 2,500 responses/year is significantly cheaper than Survicate's $89/month Starter. Best for teams running standalone surveys, NPS, and employee engagement.
Choose Survicate if you need in-product surveys, website widgets, and deep CRM integrations with HubSpot, Intercom, or Salesforce. The higher price reflects specialized targeting and multi-channel feedback collection. Best for product and CX teams tracking NPS/CSAT over time.
Frequently Asked Questions
01 Is SurveySparrow cheaper than Survicate?
Yes. SurveySparrow's paid plans start at $19/month (Basic, 2,500 responses/year) while Survicate's start at $89/month (Starter, 500 responses/month). SurveySparrow's Business plan at $79/month includes 50,000 responses/year and 3 users, still cheaper than Survicate's comparable Growth plan at $114/month.
02 Which has a better free plan: SurveySparrow or Survicate?
SurveySparrow's free plan offers 75 responses per quarter with 3 active classic surveys and 1 CX survey. Survicate's free plan allows 25 responses per month (roughly 75/quarter) but only 1 active survey with 30-day data retention. SurveySparrow's free tier is more generous for survey variety, while Survicate allows up to 3 team members.
03 Does Survicate charge for data points separately from responses?
Yes. Survicate uses a dual-limit system: the Starter plan caps at 500 responses/month AND 1,500 data points/month. Each question answered in a response consumes one data point, so multi-question surveys can hit the data point ceiling before the response limit. SurveySparrow only counts responses, not individual data points.
04 Which tool is better for in-app surveys?
Survicate excels at in-app and website surveys with native targeting rules, while SurveySparrow focuses more on conversational forms distributed via email, SMS, and web links. If your primary use case is in-product feedback, Survicate is purpose-built for it.
05 Can I use either tool for employee engagement surveys?
SurveySparrow is the stronger choice for employee engagement. It offers dedicated employee experience features, conversational survey formats that boost completion rates, and multi-language support (130+ languages on the Professional plan at $249/month). Survicate is more focused on customer-facing feedback.
06 What are the hidden costs for each platform?
SurveySparrow has a 7% annual price escalation on renewals and restricts key integrations like Mailchimp to higher tiers. Custom CSS requires the Business plan ($79/month) or above. Survicate charges overage fees on the Starter plan when exceeding 500 responses/month and uses a separate data points limit that can restrict effective capacity.