Quo vs Dialpad
Business Phone pricing comparison · 2026
Quo pricing ranges from $15–$47/month, while Dialpad ranges from $15–$25/month. Dialpad is typically 13% more affordable, though your actual cost depends on tier and team size.
Quo (formerly OpenPhone) and Dialpad are both AI-forward business phone systems targeting modern teams, but they differ in scope and pricing. Quo's Starter plan is $19/user/month ($15 annual), Business is $33/user/month ($23 annual), and Scale is $47/user/month ($35 annual). Dialpad's Standard plan starts at $15/user/month, Pro at $25/user/month, and Enterprise is custom-priced.
Both platforms lean heavily into AI: Quo offers AI call summaries and transcripts on its Business plan, while Dialpad includes real-time transcription, sentiment analysis, and automated action items across its platform. Dialpad's AI capabilities are more mature and available at a lower price point — the Standard plan at $15/user/month includes basic AI features that Quo reserves for its $33/user/month Business tier.
The platforms diverge on target audience. Quo is built for small teams and startups that want a clean, simple phone system with shared numbers, SMS, and API access. Dialpad is built for mid-market and enterprise businesses that need a full unified communications platform with video conferencing, call center capabilities (via Dialpad Support add-on), and deep Google/Microsoft integrations. Quo is the simpler, more affordable option for teams under 50 users; Dialpad is the more capable platform for organizations that will grow past that threshold.
Plan-by-Plan Pricing
| Plan | Quo | Dialpad |
|---|---|---|
| Starter | $19 /per user | $15 /per user |
| Business | $33 /per user | $25 /per user |
| Scale | $47 /per user | Free |
Contract Terms
| Term | Quo | Dialpad |
|---|---|---|
| Auto-renewal | Yes | — |
| Cancellation | Must cancel before 7-day trial ends to avoid charges | — |
| Minimum commitment | Monthly or annual billing - no minimum user licenses required | — |
| Price escalation | Pricing has increased over time - base plan was $10/mo historically, now $15/mo annual or $19/mo monthly for Starter plan | — |
Our Verdict
Choose Quo if you are a startup or small team (under 25 users) that wants a straightforward business phone with unlimited US/Canada calling, SMS, and shared numbers for team collaboration. The Starter plan at $19/user/month ($15 annual) includes everything most small teams need, and the Business plan at $33/user/month adds AI summaries and CRM integrations. Quo's formerly-OpenPhone heritage means a clean interface and strong mobile experience that appeals to remote-first teams.
Choose Dialpad if you need a full unified communications platform with deeper AI capabilities at a lower per-user price. Dialpad Standard at $15/user/month is $4 cheaper than Quo Starter while including AI transcription, unlimited video meetings for 10 participants, and Google/Microsoft integrations. The Pro plan at $25/user/month adds CRM integrations, international SMS, and 25-participant video meetings. Dialpad is the better long-term investment for teams that need video conferencing, contact center options, and enterprise-grade AI built in.
Frequently Asked Questions
01 Is Dialpad cheaper than Quo?
Yes, at the entry level. Dialpad Standard costs $15/user/month vs Quo Starter at $19/user/month ($15 annual). At mid-tier, Dialpad Pro at $25/user/month is cheaper than Quo Business at $33/user/month ($23 annual). Dialpad delivers more features per dollar, especially when considering its included AI transcription and video conferencing.
02 Which has better AI features: Quo or Dialpad?
Dialpad's AI is more advanced. Its real-time transcription, sentiment analysis, and automated action item detection are available across plans and work during live calls. Quo's AI call summaries and transcripts are available starting on the Business plan ($33/user/month). Dialpad's AI Coach feature also provides real-time suggestions during calls — a capability Quo does not offer.
03 Does Quo or Dialpad include video conferencing?
Dialpad includes unlimited video meetings on all plans: 10 participants on Standard ($15/user/month) and 25 participants on Pro ($25/user/month). Quo does not include native video conferencing — it is a phone and messaging platform only. If video meetings are important, Dialpad includes them at no extra cost while Quo requires a separate video tool.
04 What are the hidden costs of Quo vs Dialpad?
Quo's hidden costs include 10DLC registration fees ($19.50 one-time + $1.50/month), additional numbers at $5/month each, a $70 number recovery fee if canceling during trial, and API/Zapier SMS at $0.01/segment. Dialpad's hidden costs include per-minute charges for international calls, add-on pricing for the contact center module (Dialpad Support from $75/agent/month), and higher tiers needed for Salesforce integration.
05 Which is better for a remote startup with 10 employees?
Both work well for a 10-person remote startup. Quo Starter at $19/user/month ($190/month) provides unlimited calling, SMS, shared numbers, and API access — ideal for simple phone needs. Dialpad Standard at $15/user/month ($150/month) adds video meetings and AI transcription for $40/month less. If your startup relies on video calls, Dialpad is the better value. If you mainly need phone and text, Quo's simpler interface may be preferable.
06 Can I use Quo or Dialpad with Salesforce?
Dialpad includes Salesforce integration on the Pro plan ($25/user/month). Quo includes HubSpot and Salesforce integration on the Business plan ($33/user/month). Dialpad offers CRM connectivity at a lower price point. Both also integrate with HubSpot, but Dialpad's integration ecosystem is broader with native Google Workspace and Microsoft 365 support included on all plans.