Tidio vs Intercom Fin
AI Customer Support pricing comparison · 2026
Tidio pricing ranges from $0–$2999/conversation-based, while Intercom Fin ranges from $0.99–$0.99/per resolution. Intercom Fin is typically 100% more affordable, though your actual cost depends on tier and team size.
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Tidio and Intercom Fin both operate in the ai customer support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Tidio | Intercom Fin |
|---|---|---|
| Free | Free / | Custom |
| Starter | $29 / | Custom |
| Growth | $59 / | — |
| Plus | $749 / | — |
| Premium | $3K / | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Tidio
4 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$349/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Intercom Fin
3 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$50/month
Growing Business
$139/month
Enterprise Setup