New Relic vs Heap
Developer Tools pricing comparison · 2026
New Relic has a free plan, then $10–$418.80/user/mo, while Heap has a free plan and quote-based paid plans.
New Relic
New Relic pricing is consumption-based, with a Free plan at $0, Standard at $10 per user p
verified 5d ago
$0
$111K
Heap
Heap pricing starts with a Free plan at $0/month for basic product analytics.
verified 4mo ago
$0
$111K
Recorded annual contract medians
Heap
median is
$111K
less than
New
· different customer contracts; not a quote
Cheapest
$0
Spread
100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$126K/yr
year 1 license · $419/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$111K/yr
Vendr · n=238
avg 24% negotiated
↓ Lowest median
Median annual
$0/yr
Vendr · n=0 · limited data
avg 25% negotiated
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
22 sourced facts
15 hidden-cost · 4 contract · Vendr median · 2 review platforms
Last verified
5d ago
Confidence
High confidence
Sources
2 sourced facts
Vendr median · 1 review platform
Last verified
3mo ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
New Relic and Heap both operate in the developer tools category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | New Relic | Heap |
|---|---|---|
| Free | Free /month | Free /month |
| Standard | $10 /user/month | Custom |
| Pro | $418.80 /user/month | Custom |
| Enterprise | Custom | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
New Relic
6 scenarios$0/month (free tier with basic features)
Solo / Getting Started
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Around $0/GB/month on the most popular plan
Typical Usage
Heap
2 scenarios$0/month (free tier with basic features)
Solo / Getting Started
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Market Intelligence
New Relic
- Median annual cost
- $111,480
- Average negotiated discount
- 24%
- Based on
- 238 deals
Heap
- Average negotiated discount
- 25%