Genesys Cloud Pricing Change — February 2026
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February 4, 2026 Price increase Contact Center / CCaaS

Genesys Cloud raises top-tier pricing 54.8% to $240/month in February 2026

On February 4, 2026, Genesys Cloud raised its top plan from $155/month to $240/month (54.8% higher).

Before & after

Before
$155
Range: $75 – $155
3 plans
After
$240
Range: $75 – $240
4 plans
Top-tier change +54.8% $155 → $240/month

Current price (live)

Today's range
$75 – $240/month
Plans
4
Last verified
Apr 24, 2026
See Genesys Cloud pricing →

How we detected this

This change was flagged by our agent-driven pricing pipeline on February 4, 2026. We continuously re-extract each product's public pricing page and compare against our last verified snapshot; when we detect a real price movement, a second validation layer confirms the change before it's published here. See our methodology for more.

Source

genesys.com Official Genesys Cloud pricing page

We link to the vendor's own pricing page as the source of truth. Vendors can claim their profile to correct anything that's wrong.

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