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ShipBob uses custom pricing as of March 2026. Contact ShipBob directly for a personalized quote. Plan: Standard (free). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

ShipBob offers 1 pricing tiers: Standard. The Standard plan is e-commerce businesses needing 3pl fulfillment services.

Compared to other shipping software software, ShipBob is positioned at the budget-friendly price point.

  • 6 documented hidden costs beyond list price
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How much does ShipBob cost?

ShipBob uses custom pricing across 1 plan. Contact ShipBob directly for a personalized quote. Plans include Standard (free).

ShipBob Pricing Overview

ShipBob uses custom pricing — contact their sales team for a quote. The Standard plan is free and is best for e-commerce businesses needing 3pl fulfillment services.

There are at least 6 documented hidden costs beyond ShipBob's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026.

Visit ShipBob Pricing

ShipBob uses a usage-based pricing model with no monthly platform fee (the Standard plan is $0/month). Actual costs depend on storage, receiving, fulfillment, and shipping charges calculated per order. ShipBob does not publish transparent pricing—quotes are provided after sales consultations. Users consistently report that actual costs significantly exceed initial quotes due to dimensional weight calculations, receiving fees, per-SKU charges, and a 2% payment processing fee.

How ShipBob Pricing Compares

Compare ShipBob pricing against top alternatives in Shipping Software.

EasyPost $0-$200/user/mo View pricing → Pirate Ship $0-$0/user/mo View pricing → Shippo $0-$17/user/mo View pricing →

All ShipBob Plans & Pricing

Plan Monthly Annual Best For
Standard Free Custom E-commerce businesses needing 3PL fulfillment services
View all features by plan

Standard

  • Core features
See ShipBob Plans & Sign Up

Compare ShipBob vs Alternatives

Before committing to ShipBob, compare pricing with these 3 alternatives in the same category.

VSEasyPost
Free

Developers and small shippers

Compare pricing
VSPirate Ship
Free

Small to medium businesses and individuals shipping with USPS and UPS

Compare pricing
VSShippo
Free

Getting started with shipping

Compare pricing

All ShipBob alternatives & migration guides

What Companies Actually Pay for ShipBob

Review scores
Top pricing complaints
Opaque and misleading pricing with surprise feesLost and damaged inventory with poor accountabilityPoor customer service and unresponsive supportDimensional weight pricing drastically increases costs
Visit ShipBob Pricing

How ShipBob Pricing Compares

Software Starting Price Top Price
ShipBob Custom Custom
EasyPost Free $200/month
Pirate Ship Custom Custom
Shippo Free $17/month
ShipStation Free $349.99/month

Browse all Shipping Software pricing →

6 ShipBob Hidden Costs Beyond the List Price

Beyond the listed price, ShipBob has at least 6 documented hidden costs that can significantly increase total cost of ownership.

Watch for 6 hidden costs
  • Dimensional Weight Pricing Surprises $50-$100+ per shipment for international orders
    critical 2 sources
    Reddit "There's an order that went to a customer in New Zealand... Dimensions: 16" x 10" x 6"... Actual Weight: 2 lb(s), 12 oz(s)... Fulfillment Cost: $117.58 USD..."
    Reddit "Once you go over a pound in weight, they charge by the greater of dimensional weight or actual weight, which completely kills margins."
  • Opaque Pricing Structure 20-50% higher than quoted
    high 2 sources
    Reddit "After asking multiple times about pricing, and having it confirmed multiple times (over the course of a month) everything seemed good... Within 24 hrs the sales guy emailed me to say 'oh did he forget to mention their pricing has changed?'"
    Reddit "Finally, the pricing shock. Remember how I said the sales guy told me about the pricing tier I would be in? Turns out I am now paying more for exactly the same volume and same weight of product that I shared with him."
  • Receiving Fee Increases 10-20% of fulfillment costs
    medium 1 source
    Reddit "Plus they upped their receiving fees (nearly doubled) are adding a payment processing fee (2%) and already charge per SKU. The combo dramatically increased my bills with them this month to nearly double overall..."
  • Payment Processing Fee 2%
    medium 1 source
    Reddit "Plus they upped their receiving fees (nearly doubled) are adding a payment processing fee (2%) and already charge per SKU."
  • Lost and Damaged Inventory Charges $500-$5,000+ depending on inventory value
    critical 2 sources
    Reddit "They lost almost 50 of my units and charged me storage for 6 months."
    Reddit "Go with them if you want to be lied to about pricing, have an extraordinarily high level of breakage and damaged shipments, have shitty customer service, and then have unbelievable amounts of your inventory lost because they have no inventory mana..."
  • Oversized Packaging Costs 15-30% of shipping costs
    high 2 sources
    Reddit "Then, they put put the product packaging in a box that measures 16" x 10" x 6", which is more than double the size of the product packaging itself."
    Reddit "They would use our current shipping boxes, which are custom and dimensionally weighted for the best pricing... After reading other posts, I'm a bit worried about working with them. I don't want to start something that is really hard to change."
Tip

Ask your ShipBob sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 1 independent sources
Reddit User discussions
Key claims include inline source attribution. Data verified against multiple independent sources. 12 source citations total.

How to Negotiate ShipBob Pricing

ShipBob contracts are negotiable. These 2 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 2 tactics
Negotiate Pricing Before Commitment medium success

ShipBob's advertised pricing often differs from actual costs. Multiple users report sales representatives providing quotes that don't match final billing. Get detailed, written pricing breakdowns including all fees (receiving, storage, per-SKU, payment processing, dimensional weight calculations) before signing. Request examples calculated with your exact product dimensions and typical destinations.

Reddit user experiences with sales process vs actual billing
Clarify Dimensional Weight Calculations medium success

Demand explicit documentation of how dimensional weight will be calculated for your products, including the divisor used (139 for international) and what box sizes will be used. Request commitment that your custom packaging will be used if provided, or get sizing guarantees in writing.

Reddit complaints about unexpected dimensional weight charges
High success Medium Low / difficult

Full negotiation guide →

ShipBob Pricing FAQ

01 How much does ShipBob cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does ShipBob have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of ShipBob?

Key features include the items listed in the pricing tiers above.

04 Is ShipBob worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Does ShipBob offer transparent pricing?

No. Multiple users report that ShipBob's pricing is not transparent. Sales representatives provide initial quotes during onboarding, but actual costs often differ significantly once operational. The pricing structure includes multiple fees (storage, receiving, per-SKU charges, payment processing, dimensional weight-based shipping) that may not be fully disclosed upfront. Users consistently report surprise costs and bills that are 20-50% higher than quoted.

06 How does ShipBob's dimensional weight pricing work?

ShipBob charges based on the greater of actual weight or dimensional weight. Dimensional weight is calculated by multiplying box dimensions (length × width × height in inches) and dividing by a divisor (139 for international shipments). This can result in billable weights 3-4 times higher than actual product weight. For example, a 1.91 lb watch in a 16"×10"×6" box was billed at 6.94 lbs, resulting in a $117.58 charge for E-Packet shipping to New Zealand. Users report ShipBob often uses oversized boxes even when custom packaging is provided, significantly increasing these charges.

07 What are ShipBob's storage fees?

Based on user reports, ShipBob charges $40 per pallet per month for storage (standard pallet size: 48"×40"×54"). The company also charges per-SKU fees. Multiple users note that storage fees continue even for lost inventory that ShipBob cannot locate.

08 Is ShipBob reliable for inventory management?

No, based on user experiences. Multiple reports describe significant inventory losses, with one user losing 50 units while still being charged storage fees for 6 months. Users describe ShipBob as having poor or no inventory management systems, resulting in frequent mispicks, shipping wrong items to customers, and inability to track inventory accurately. Damaged and broken shipments are also commonly reported.

09 How is ShipBob's customer support?

Poor, according to consistent user reports. After onboarding, users describe support as unresponsive with no dedicated contacts available. There are no after-hours support options, only landline numbers during business hours. Support tickets can take hours to days for responses. Implementation managers are difficult to reach and require advance notice for meetings. Users report feeling abandoned once contracts are signed, with issues taking days or weeks to resolve.

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