Quick Answer
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Fresha costs $8.95 to $12.95 per month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 1 pricing pages and reviews
+70% above list price

Fresha true cost runs 70% above the listed $8.95-$12.95/month price as of March 2026. For a 25-person team, expect ~$5,585 in year-one costs vs the $3,285 base license. Key hidden costs: marketplace commission on new clients, sms marketing and reminder fees, card payment processing and deposit fees. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Marketplace Commission on New Clients

medium addon

Fresha charges a one-time 20% commission for new clients acquired through their marketplace listing. This fee applies only to first-time bookings from the Fresha platform.

reddit

one-time 20% commission for new clients through their marketplace

2

SMS Marketing and Reminder Fees

low addon

While the core Fresha platform is free, businesses are charged for SMS marketing campaigns and automated appointment reminders sent to clients. These fees can be avoided by turning off SMS features.

reddit

As long as marketing and reminders are off for SMS, and the client pays in cash, she doesn't get charged a single thing for using it

3

Card Payment Processing and Deposit Fees

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Fresha charges transaction fees when clients pay via card or when deposits are collected. Cash payments avoid these fees entirely. The exact percentage varies by payment type, with credit cards and Amex typically having higher fees than debit cards.

reddit

I've noticed they can have different fees, like credit card is higher than debit and amex is even worse

reddit

Didn't say how much she gets charged for deposits but I've seen some really low ones, like starling 0.7% for a sole trader

4

POS Terminal Hardware Cost

medium implementation

While Fresha markets the platform as having no monthly rental fees for terminals, users report upfront hardware costs for physical POS terminals. This is a one-time purchase required for in-person card payments.

reddit

having to pay $500 for the POS

Example: True Cost for 25 Users

License (25 × $10.95 × 12) $3,285/yr
Marketplace Commission on New Clients +20%
SMS Marketing and Reminder Fees +$0.05-$0.15 per SMS
Card Payment Processing and Deposit Fees +2-3% of transaction value
POS Terminal Hardware Cost +$500
Estimated Year 1 Total ~$5,585
That's roughly 1.7× the advertised license price. The median Fresha contract is $155/yr across Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Fresha?

Beyond the license fee, budget for: Marketplace Commission on New Clients (20%); SMS Marketing and Reminder Fees ($0.05-$0.15 per SMS); Card Payment Processing and Deposit Fees (2-3% of transaction value); POS Terminal Hardware Cost ($500). Total ownership typically runs 70% higher than the listed price.

02 Does Fresha charge for implementation?

Fresha implementation is not included in the license cost. While Fresha markets the platform as having no monthly rental fees for terminals, users report upfront hardware costs for physical POS terminals. This is a one-time purchase required for in-person card payments. Estimated impact: $500.

03 How much does Fresha support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there overage or storage costs with Fresha?

Most Fresha plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Fresha?

Many features marketed as part of Fresha are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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