Quick Answer
Last verified:
Estimate

ConnectWise Automate costs $1 to $4 per month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified:
+70% above list price

ConnectWise Automate true cost runs 70% above the listed $1-$4/month price as of March 2026. For a 25-person team, expect ~$1,275 in year-one costs vs the $750 base license. Key hidden costs: external vendor for advanced scripting, third-party add-ons for core functionality, slow support resolution. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

External Vendor for Advanced Scripting

medium implementation

While ConnectWise Automate has a robust scripting engine, the complexity often requires hiring external vendors for advanced automation work. Small MSPs typically have only one staff member capable of creating scripts, necessitating outside help for more complex implementations.

trustradius

We have only 1 person on staff that can setup scripts, and we have to use an outside vendor for more advanced work.

trustradius

creating scripts is not particularly intuitive

2

Third-Party Add-ons for Core Functionality

low addon

Organizations need to purchase additional tools like AutoElevate to handle user access control (UAC) properly, as this functionality is not natively robust within Automate.

trustradius

We recently started using AutoElevate to handle UAC, and we have a script that allows us to push it to new client end points easily.

3

Slow Support Resolution

medium support

ConnectWise Automate support is not always fast at resolving known issues, which can extend downtime and require additional internal resources to work around problems.

trustradius

ConnectWise Automate Support not always the fastest at resolving known issues

Example: True Cost for 25 Users

License (25 × $2.5 × 12) $750/yr
External Vendor for Advanced Scripting +10-20% of license costs
Third-Party Add-ons for Core Functionality +$5-$15/user/month
Slow Support Resolution +5-10% of license costs
Estimated Year 1 Total ~$1,275
That's roughly 1.7× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with ConnectWise Automate?

Beyond the license fee, budget for: External Vendor for Advanced Scripting (10-20% of license costs); Third-Party Add-ons for Core Functionality ($5-$15/user/month); Slow Support Resolution (5-10% of license costs). Total ownership typically runs 70% higher than the listed price.

02 Does ConnectWise Automate charge for implementation?

ConnectWise Automate implementation is not included in the license cost. While ConnectWise Automate has a robust scripting engine, the complexity often requires hiring external vendors for advanced automation work. Small MSPs typically have only one staff member capable of creating scripts, necessitating outside help for more complex implementations. Estimated impact: 10-20% of license costs.

03 How much does ConnectWise Automate support cost?

ConnectWise Automate support is not always fast at resolving known issues, which can extend downtime and require additional internal resources to work around problems.. Estimated impact: 5-10% of license costs.

04 Are there overage or storage costs with ConnectWise Automate?

Most ConnectWise Automate plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with ConnectWise Automate?

Many features marketed as part of ConnectWise Automate are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

Reduce Your ConnectWise Automate Costs

Average client saves 22% on their ConnectWise Automate contract. No upfront cost—you only pay when we save you money.