Quick Answer
Last verified:

Trustpilot pricing varies by team size and features, ranging from $299 to $1.1K per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 11 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Mandatory 12-month prepaid contract (no monthly option)

2

Automatic renewal for another 12 months unless cancelled

3

Per-domain pricing: multiple websites require multiple subscriptions

4

Paid add-on modules not included in base plans (Google Seller Ratings, Advanced Insights, Custom Branding)

5

API access costs extra on lower tiers

6

Implementation and setup fees for advanced integrations

7

Training programs beyond standard onboarding

8

Data export and migration costs

9

Costs can exceed $12,000/year per domain on Advanced plan

10

No free trial available, must commit to 12-month contract upfront

Example: True Cost for 25 Users

License (25 × $699 × 12) $209,700/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$41,940/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $339,550–$395,520
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Trustpilot?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Trustpilot charge for implementation?

Trustpilot doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Trustpilot support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Trustpilot?

Most Trustpilot plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Trustpilot?

Many features marketed as part of Trustpilot are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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