Quick Answer
Last verified:

Narvar pricing varies by team size and features, ranging from $5K to $49K per year in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 5 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Opaque enterprise pricing - No public pricing available, requiring lengthy sales conversations before knowing costs

2

Volume-based pricing uncertainty - Pricing quoted in tens of thousands per year with wide variation based on return volume

3

Annual contract lock-in - Requires annual commitments with limited flexibility to adjust mid-contract

4

Implementation costs - Enterprise platform requires significant setup and integration work, often taking months

5

Training and onboarding - Team training required to use advanced features and analytics

6

Return Concierge network fees - Access to physical drop-off locations may have additional per-location or per-use charges

7

Fraud prevention costs - Narvar Shield fraud detection may be priced separately or require higher tier

8

API and custom integration fees - Advanced API access and custom integrations often require development budgets

9

Multi-product platform pressure - Sales process often pushes full Narvar suite (Track, Notify, Return) rather than just returns

10

Minimum volume requirements - Pricing may be prohibitive for smaller merchants, effectively requiring high return volumes

11

Setup and configuration time - 3-6 months typical implementation timeline represents hidden time costs

12

Return shipping costs - Software only, you still pay all actual shipping and carrier fees

13

Significantly more expensive than alternatives - 10-50x more expensive than tools like Loop Returns or AfterShip

Example: True Cost for 25 Users

License (25 × $25000 × 12) $7,500,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$1,500,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $11,275,000–$12,060,000
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Narvar?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Narvar charge for implementation?

Narvar doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Narvar support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Narvar?

Most Narvar plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Narvar?

Many features marketed as part of Narvar are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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