Quick Answer
Last verified:

Narvar pricing varies by team size and features, ranging from $5K to $49K per year in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Narvar offers 3 pricing tiers: Small Business, Mid-Market, Enterprise. Standard paid plans include Small Business at $417/year. The Mid-Market plan is growing retailers with moderate to high return volumes.

Compared to other returns management software, Narvar is positioned at the premium price point.

Last verified: January 2026 | Sources: 5 pricing pages and reviews

All Narvar Plans & Pricing

Plan Monthly Annual Best For
Small Business returnVolume: Lower volume merchantsreported: Reported pricing, not officially published $417 /year $5000 /year Small to medium retailers testing enterprise returns management
Mid-Market pricing: Quoted in thousands per month based on volume Contact Contact Growing retailers with moderate to high return volumes
Enterprise example: 100,000 returns/year reported at £49,000/yearminimumCommitment: Annual contract required Contact Contact Large enterprises and major retailers with high return volumes needing comprehensive post-purchase platform
View all features by plan

Small Business

  • Narvar Return & Exchange platform
  • Branded returns portal
  • Return label generation
  • Basic analytics
  • Email notifications
  • Standard integrations
  • Customer support

Mid-Market

  • Full Narvar Return platform
  • Narvar Shield (return fraud prevention)
  • Advanced exchange workflows
  • Return Concierge (drop-off network)
  • Detailed analytics and reporting
  • Custom integrations
  • Dedicated support
  • API access

Enterprise

  • Complete Narvar post-purchase platform
  • Narvar Return & Exchange
  • Narvar Shield (fraud prevention)
  • Narvar Track (shipment tracking)
  • Narvar Notify (proactive notifications)
  • Return Concierge network
  • White-label experience
  • Advanced analytics
  • Machine learning fraud detection
  • Dedicated Customer Success manager
  • SLA guarantees
  • Custom workflows and rules
  • Priority support
  • Strategic planning sessions
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Hidden Costs to Budget For

Watch for 13 hidden costs
  • Opaque enterprise pricing - No public pricing available, requiring lengthy sales conversations before knowing costs
  • Volume-based pricing uncertainty - Pricing quoted in tens of thousands per year with wide variation based on return volume
  • Annual contract lock-in - Requires annual commitments with limited flexibility to adjust mid-contract
  • Implementation costs - Enterprise platform requires significant setup and integration work, often taking months
  • Training and onboarding - Team training required to use advanced features and analytics
  • Return Concierge network fees - Access to physical drop-off locations may have additional per-location or per-use charges
  • Fraud prevention costs - Narvar Shield fraud detection may be priced separately or require higher tier
  • API and custom integration fees - Advanced API access and custom integrations often require development budgets
  • Multi-product platform pressure - Sales process often pushes full Narvar suite (Track, Notify, Return) rather than just returns
  • Minimum volume requirements - Pricing may be prohibitive for smaller merchants, effectively requiring high return volumes
  • Setup and configuration time - 3-6 months typical implementation timeline represents hidden time costs
  • Return shipping costs - Software only, you still pay all actual shipping and carrier fees
  • Significantly more expensive than alternatives - 10-50x more expensive than tools like Loop Returns or AfterShip
Tip

Ask your Narvar sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Narvar cost?

Narvar pricing is fully custom and not publicly disclosed. Reported pricing examples include $5,000/year for small retailers and £49,000/year (approximately $60,000) for 100,000 returns annually. Small to medium retailers can expect quotes of a few thousand dollars per month, while large retailers may be quoted in tens of thousands per month. Pricing depends on return volume, feature requirements, and whether you're purchasing just returns or the full Narvar suite.

02 Does Narvar have transparent pricing?

No, Narvar does not publish pricing on their website. All pricing is custom and requires contacting their sales team for a quote. This is typical for enterprise software but makes budgeting difficult. Reported examples range from $5,000/year for small businesses to $50,000+ per year for large enterprises, but your actual quote will vary based on return volume, features needed, and negotiation.

03 Is Narvar worth the cost compared to alternatives?

Narvar is worth the cost for large enterprises processing tens of thousands of returns annually who need enterprise-grade fraud prevention, dedicated support, and comprehensive post-purchase platform. At $49,000/year for 100,000 returns, that's $0.49 per return. However, it's 10-50x more expensive than alternatives like Loop Returns ($155-375/month) or AfterShip ($11-239/month). Only justified for high-volume retailers where advanced features and white-label experience are critical.

04 What's included in Narvar pricing?

Narvar pricing typically includes the Return & Exchange platform, branded returns portal, analytics, and integrations. Higher tiers add Narvar Shield (fraud prevention), Return Concierge (drop-off network), and may bundle Narvar Track and Notify for complete post-purchase platform. Enterprise pricing includes dedicated Customer Success manager, SLA guarantees, custom workflows, and priority support. Actual return shipping costs are not included and you pay carriers separately.