Quick Answer
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AfterShip Returns pricing varies by team size and features, ranging from $0.5 to $400 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

AfterShip Returns offers 5 pricing tiers: Free, Essentials, Pro, Premium, Enterprise. Standard paid plans include Free at $0/month, Essentials at $11/month, Pro at $119/month. The Essentials plan is small ecommerce stores with low return volumes getting started with returns management.

Compared to other returns management software, AfterShip Returns is positioned at the budget-friendly price point.

All AfterShip Returns Plans & Pricing

Plan Monthly Annual Best For
Free returns: 3 returns per month maximumfeatures: Very limited feature set Free Free 0 Testing the platform or very low volume stores with minimal returns
Essentials returns: 20 returns included, $0.50 each additionalfeatures: Basic features only $11 /month $11 /month Small ecommerce stores with low return volumes getting started with returns management
Pro returns: 100 returns included, $0.50 each additionalfirstMonth: First month only $59 promotional pricing $119 /month $119 /month Growing ecommerce businesses with moderate return volumes needing automation and exchanges
Premium returns: Unlimited returns included $239 /month $239 /month Established brands with high return volumes needing full automation and fraud prevention
Enterprise minimumCommitment: Annual contract typically required Contact Contact Large enterprises needing custom solutions, white-label experience, and dedicated support
View all features by plan

Free

  • Up to 3 returns per month
  • Basic returns portal
  • Return label generation
  • Email notifications
  • Basic analytics

Essentials

  • 20 returns per month included
  • Branded returns portal
  • Return label generation
  • Email notifications
  • Return analytics
  • Basic integrations
  • $0.50 per extra return

Pro

  • 100 returns per month included
  • Everything in Essentials
  • Exchange workflows
  • Store credit options
  • In-app return tracking
  • Advanced analytics
  • Automated workflows
  • Custom return rules
  • Priority email support
  • $0.50 per extra return

Premium

  • Everything in Pro
  • Unlimited returns
  • Advanced automation workflows
  • Anti-fraud detection
  • Custom integrations
  • API access
  • Dedicated support
  • Custom branding options
  • Advanced reporting

Enterprise

  • Everything in Premium
  • White-label returns experience
  • Dedicated account manager
  • SLA guarantees
  • Priority support
  • Custom contract terms
  • Volume discounts
  • Advanced security
  • Custom development

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Hidden Costs to Budget For

Watch for 13 hidden costs
  • Overage charges - $0.50 per return above plan limits on Essentials and Pro tiers adds up quickly during peak seasons
  • Annual billing discount - 18% discount available for annual vs monthly billing, making monthly billing effectively 18% more expensive
  • Return shipping costs - Software only generates labels, you pay all carrier shipping fees separately
  • SMS notification costs - Email notifications included but SMS may have per-message charges
  • Support tier costs - Silver Support costs 20% of subscription (minimum $200/month), Gold Support costs 30% (minimum $400/month)
  • Integration configuration time - While integrations are included, setup and configuration can take hours to days
  • Unused returns don't roll over - Plan allowances reset monthly, unused returns are lost
  • First month promotional pricing - Pro plan advertised at $59 first month but jumps to $119/month after
  • Exchange processing limitations - Exchange features only available on Pro and Premium tiers, not Essentials
  • API access restricted - API only available on Premium and Enterprise tiers, limiting automation on lower plans
  • Anti-fraud features locked to Premium - Fraud detection workflows only on $239/month Premium tier and above
  • White-label requires Enterprise - Custom branding limited on lower tiers, full white-label only on Enterprise
  • No international return optimization - Better suited for domestic returns, international returns may need additional tools
Tip

Ask your AfterShip Returns sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does AfterShip Returns cost?

AfterShip Returns pricing starts free for up to 3 returns/month, then $11/month for Essentials (20 returns), $119/month for Pro (100 returns), and $239/month for Premium (unlimited returns). Enterprise pricing is custom. Each tier charges $0.50 per return above plan limits except Premium. Annual billing provides 18% savings. For example, a store with 50 returns/month would pay $11 + (30 × $0.50) = $26/month on Essentials or $119 on Pro.

02 Does AfterShip Returns have a free plan?

Yes, AfterShip Returns offers a free plan for up to 3 returns per month. This includes basic returns portal, return label generation, email notifications, and basic analytics. The free plan is suitable for testing the platform or very low volume stores. Most ecommerce stores will need the paid Essentials plan ($11/month for 20 returns) or higher.

03 What are AfterShip Returns overage charges?

AfterShip Returns charges $0.50 per return above your plan's included limit. Essentials includes 20 returns, Pro includes 100 returns - any additional returns cost $0.50 each. Premium includes unlimited returns with no overage charges. If you process 150 returns on the Pro plan (100 included), you'd pay $119 + (50 × $0.50) = $144 that month. Plan accordingly for seasonal peaks.

04 How does AfterShip Returns compare to Loop Returns on price?

AfterShip Returns is significantly cheaper than Loop Returns for most merchants. AfterShip ranges from free to $239/month vs Loop's $155-375/month (legacy $29 plan discontinued). For 100 returns/month, AfterShip Pro costs $119 vs Loop Essential at $155. However, Loop offers more advanced features like Return Bar network and Offset Free model. AfterShip is better for budget-conscious merchants, Loop for advanced returns optimization.