Quick Answer
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Lightspeed Retail pricing varies by team size and features, ranging from $89 to $289 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Hidden Costs Breakdown

1

Third-party processor penalty: Plans cost significantly more if you use payment processors other than Lightspeed Payments - additional $30-50/month premium

2

Annual billing required for best rates: Monthly billing costs 15-20% more than annual subscription - lock-in required for advertised pricing

3

Hardware sold separately: POS hardware (terminals, printers, scanners, cash drawers) not included - expect $500-2,000 per register for complete setup

4

Payment processing fees: Lightspeed Payments charges 2.6% + 10¢ per transaction (competitive but unavoidable), third-party processors cost more

5

Per-location pricing complexity: While Core/Plus support multiple locations, some features require per-location licensing or additional fees

6

Implementation and onboarding: Professional setup and training services cost $500-3,000 depending on complexity and store count

7

API access restricted: API integrations for custom development limited to Core ($149/mo) and above - not available on Basic plan

8

eCommerce add-on costs: Lightspeed eCom platform requires Core plan minimum - additional $59-299/month for advanced ecommerce features

9

Employee training and learning curve: Complex feature set requires significant staff training time - budget 8-16 hours per employee for proficiency

10

Contract terms and cancellation: Annual contracts may have early termination fees - read fine print before committing to 12-month subscription

Example: True Cost for 25 Users

License (25 × $149 × 12) $44,700/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$8,940/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $92,050–$131,520
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Lightspeed Retail?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Lightspeed Retail charge for implementation?

Lightspeed Retail doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Lightspeed Retail support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Lightspeed Retail?

Most Lightspeed Retail plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Lightspeed Retail?

Many features marketed as part of Lightspeed Retail are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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