Quick Answer
Last verified:
Medium confidence

LogMeIn Pro costs Free to $155 per month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 1 pricing pages and reviews
+70% above list price

LogMeIn Pro true cost runs 70% above the listed $0-$155/month price as of March 2026. For a 25-person team, expect ~$43,350 in year-one costs vs the $25,500 base license. Key hidden costs: auto-renewal without notice, no refunds on early cancellation, aggressive annual price increases. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Auto-Renewal Without Notice

high addon

LogMeIn automatically renews subscriptions without advance notification, catching users off-guard with unexpected charges. Multiple users report being charged on the renewal date with no prior email warning, making it difficult to cancel before being billed for another year.

trustpilot

We were long time customers for Logmein and it worked great. We were able to remote into computers instead of driving 45 minutes to trouble shoot issues. However, our business closed 6 months ago, and they are refusing to refund us for the auto-subscription. They charged our credit card without notification

trustpilot

I no longer use this product and tried to cancel the product. I received a bill on the day the autorenewal was sent/started.(No email that autorenewal is starting).

2

No Refunds on Early Cancellation

critical support

LogMeIn has a strict no-refund policy, even when canceling shortly after renewal. Users who cancel within days of auto-renewal receive no pro-rated refunds and are stuck paying for the full year regardless of usage.

trustpilot

they are refusing to refund us for the auto-subscription. They charged our credit card without notification and are now refusing a refund even though we called the same day saying that it is the terms. If you want to save yourself the pain of $1500+ out of your pocket, cancel your subscription before you forget to turn off the auto renew!

trustpilot

Despite me contacting them within a week of my renewal they refused to refund me. I never received any notice that my renewal was coming up

3

Aggressive Annual Price Increases

critical pricing

LogMeIn is known for significant year-over-year price hikes, with users reporting increases of 40-100% or more at renewal time. The company has a documented pattern of raising prices on existing customers without providing substantial feature improvements.

reddit

Moved to Splashtop around 5 years ago after LogMeIn decided to hike our licensing cost by 40%.

reddit

I knew they were going to go to shit the second they were bought out by LogMeIn. As soon as I heard, I jumped ship and watched LMI jack up the price 100% on day one, waited until the uproar died down and then jacked it up the same amount again.

4

Mobile Support Add-On Fee

medium addon

Remote support for mobile devices (iOS/Android) requires an additional paid add-on beyond the base subscription cost.

reddit

As of this post, LogMeIn Rescue offers a single subscription plan called **Rescue Remote Support**, priced at $108.25 per month, billed annually. Additionally, for $37.50 per month, you can add the mobile support add-on to your subscription.

5

Difficult Cancellation Process

high support

Canceling a LogMeIn subscription cannot be done online through the account dashboard. Users must call customer support (often international numbers) and navigate difficult phone trees and retention tactics to cancel, making the process time-consuming and frustrating.

trustpilot

You can't unsubscribe online, you have to do it by the phone with somebody that doesn't want you to unsubscribe and thanks you for renewing when you ask for quitting ! A nigthmare, don't go in, you can't go out without a huge effort.

trustpilot

There is no mechanism to delete your credit card or cancel your subscription on the website. If you find the well hidden contact number, it sends you directly to voicemail - even during business hours.

6

Per-Device Pricing Scaling

medium pricing

LogMeIn uses a per-device pricing model rather than per-user, which means costs scale rapidly for organizations managing multiple client machines or offices. This makes it expensive for MSPs and IT teams supporting many endpoints.

trustradius

LogMeIn Pro by GoTo is expensive compared to many other remote access tools. Pricing scales per device, which adds up quickly if you manage multiple client machines, which we do.

reddit

There are basically 2 pricing models, the teamviewer model, unlimited endpoints and you pay per user, best suited for IT support. The other one is the Logmein model where you can have unlimited users but you pay for each end point.

7

Deceptive Discount Tactics

medium pricing

Sales representatives have been reported offering misleading discounts, claiming significant savings when the actual discount is minimal or non-existent compared to the original renewal price.

trustpilot

I received service from Sara. She informed me that my renewal for the basic package would be $350 but she's giving me a 25% off to renew at $262. I proceeded to renew at the price. Then logged into my account to find my original invoice at $272 for renewal. Wowwww, thanks for the $10 off.

Example: True Cost for 25 Users

License (25 × $85 × 12) $25,500/yr
Auto-Renewal Without Notice +$300-$1,500
No Refunds on Early Cancellation +$300-$1,500
Aggressive Annual Price Increases +40-100% annual increase
Mobile Support Add-On Fee +$37.50/month
Difficult Cancellation Process +Time cost + international call fees
Per-Device Pricing Scaling +Cost scales linearly per device
Deceptive Discount Tactics +Paying higher than necessary
Estimated Year 1 Total ~$43,350
That's roughly 1.7× the advertised license price. The median LogMeIn Pro contract is $1,020/yr across Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with LogMeIn Pro?

Beyond the license fee, budget for: Auto-Renewal Without Notice ($300-$1,500); No Refunds on Early Cancellation ($300-$1,500); Aggressive Annual Price Increases (40-100% annual increase); Mobile Support Add-On Fee ($37.50/month); Difficult Cancellation Process (Time cost + international call fees); Per-Device Pricing Scaling (Cost scales linearly per device); Deceptive Discount Tactics (Paying higher than necessary). Total ownership typically runs 70% higher than the listed price.

02 Does LogMeIn Pro charge for implementation?

LogMeIn Pro doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does LogMeIn Pro support cost?

LogMeIn has a strict no-refund policy, even when canceling shortly after renewal. Users who cancel within days of auto-renewal receive no pro-rated refunds and are stuck paying for the full year regardless of usage. Estimated impact: $300-$1,500.

04 Are there overage or storage costs with LogMeIn Pro?

Most LogMeIn Pro plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with LogMeIn Pro?

Many features marketed as part of LogMeIn Pro are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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