Quick Answer
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Estimate

Smokeball costs $49 to $179 per per user per month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Smokeball true cost runs 70% above the listed $49-$179/per user per month price as of March 2026. For a 25-person team, expect ~$45,390 in year-one costs vs the $26,700 base license. Key hidden costs: mid-contract price increases. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Mid-Contract Price Increases

critical addon

Users report significant price increases at renewal time, with one firm experiencing a 250% price increase when their subscription came up for renewal. Multiple users cite unexpected pricing changes as a reason for considering switching providers.

reddit

Agreed- we are about to change from Smokeball to another program because they are increasing pricing by 250%.

reddit

Smokeball. My subscription is up soon and they are jacking up the pricing. I will likely stay with Smokeball, but will strongly consider switching at my next renewal period.

Example: True Cost for 25 Users

License (25 × $89 × 12) $26,700/yr
Mid-Contract Price Increases +150-250% of current license costs
Estimated Year 1 Total ~$45,390
That's roughly 1.7× the advertised license price. The median Smokeball contract is $1,068/yr across Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Smokeball?

Beyond the license fee, budget for: Mid-Contract Price Increases (150-250% of current license costs). Total ownership typically runs 70% higher than the listed price.

02 Does Smokeball charge for implementation?

Smokeball doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Smokeball support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there overage or storage costs with Smokeball?

Most Smokeball plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Smokeball?

Many features marketed as part of Smokeball are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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