Quick Answer
Last verified:

HubSpot Service Hub pricing varies by team size and features, ranging from $9 to $20 per seat/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 2 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Mandatory onboarding fees: Professional requires a $1,500 one-time fee and Enterprise requires $3,500. These cannot be waived, though they can sometimes be discounted up to 50% through a certified partner

2

Seat minimums inflate base cost: Professional requires at least 5 seats ($500/month minimum) and Enterprise requires 10 seats ($1,500/month minimum), even if your team is smaller

3

Annual contract lock-in: Professional requires annual commitment and Enterprise requires annual payment upfront. No monthly flexibility at higher tiers, and unused seats remain billable until renewal

4

API call limit overages: Standard limit is 40,000 API calls per day. High-volume integrations require the API Limit Increase add-on at approximately $460/month, adding significant cost for custom workflows

5

Automatic overage charges: Exceeding workflow limits or credit allowances triggers automatic upgrades and prorated charges. HubSpot does not auto-adjust seats downward, so unused paid seats persist until manual action at renewal

6

~5% annual renewal uplift: HubSpot applies an approximately 5% price increase at renewal by default, which compounds over multi-year usage. This is negotiable but often accepted unknowingly

Example: True Cost for 25 Users

License (25 × $15 × 12) $4,500/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$900/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $31,750–$67,200
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with HubSpot Service Hub?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does HubSpot Service Hub charge for implementation?

HubSpot Service Hub doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does HubSpot Service Hub support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with HubSpot Service Hub?

Most HubSpot Service Hub plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with HubSpot Service Hub?

Many features marketed as part of HubSpot Service Hub are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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