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Estimate

FieldEdge uses custom pricing as of March 2026. Contact FieldEdge directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified:
+70% above list price

FieldEdge uses custom pricing and true cost runs 70% above the quoted price as of March 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: docusign signature charges, phone number porting and marketing number retention issues, gps tracking failures on tablets. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

DocuSign Signature Charges

medium addon

FieldEdge charges for every signature line in DocuSign, which can add up quickly for businesses with multiple signature requirements per proposal. Contrary to initial representations, this feature is not included free.

trustpilot

Their Docusing charges you for every signature line and we have 8 signature lines per proposal- not Free as represented.

2

Phone Number Porting and Marketing Number Retention Issues

high migration

Despite promises of free phone number porting, FieldEdge takes control of marketing numbers and users report difficulty getting them back if they leave the platform.

trustpilot

Their promise to "Port" your existing phone numbers for free ad provide free marketing analysis is FALSE- as they take your marketing numbers from you and you can't get them back.

3

GPS Tracking Failures on Tablets

high support

The GPS functionality on tablets fails frequently regardless of carrier, impacting technician routing and dispatch efficiency. This results in lost productivity and operational challenges.

trustpilot

The GPS on tables fails to work 80% of the time regardless of what carrier we are on.

4

Billing for Unused Services

high addon

Users report being charged for services they never received or activated, with refunds being difficult to obtain from FieldEdge.

trustpilot

They billed us for 7 months for services we never had- refunds are hard to accomplish.

5

Poor Customer Support Response Times

critical support

Multiple users report that FieldEdge's customer support is nearly unreachable, with representatives not returning calls or emails, and support limited to chat/email channels only. This impacts ability to resolve technical issues and billing problems.

trustpilot

Worst customer service ever! We have had them with our business and have had LOTS of issues and our support representative won't even email or call back.

trustpilot

Can't get anyone to talk to - have to do everything through chat (and you have to leave a message) or email. Very frustrating.

Example: True Cost for 25 Users

License (custom pricing) Contact vendor
DocuSign Signature Charges +5-10% of license costs
Phone Number Porting and Marketing Number Retention Issues +10-15% of license costs
GPS Tracking Failures on Tablets +5-10% of license costs
Billing for Unused Services +$500-$3,000
Poor Customer Support Response Times +10-20% of license costs
Estimated Year 1 Total Contact vendor
That's roughly 1.7× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with FieldEdge?

Beyond the license fee, budget for: DocuSign Signature Charges (5-10% of license costs); Phone Number Porting and Marketing Number Retention Issues (10-15% of license costs); GPS Tracking Failures on Tablets (5-10% of license costs); Billing for Unused Services ($500-$3,000); Poor Customer Support Response Times (10-20% of license costs). Total ownership typically runs 70% higher than the listed price.

02 Does FieldEdge charge for implementation?

FieldEdge doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does FieldEdge support cost?

The GPS functionality on tablets fails frequently regardless of carrier, impacting technician routing and dispatch efficiency. This results in lost productivity and operational challenges. Estimated impact: 5-10% of license costs.

04 Are there overage or storage costs with FieldEdge?

Most FieldEdge plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with FieldEdge?

Many features marketed as part of FieldEdge are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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