Quick Answer
Last verified:

VTEX pricing varies by team size and features, ranging from $250 to $15K per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 4 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Revenue share on GMV: VTEX charges 0.5-3% of your Gross Merchandise Value in addition to the base subscription fee, which can far exceed the fixed monthly cost for high-volume stores

2

Implementation costs: VTEX implementations typically run $50,000-$300,000+ depending on complexity, with system integrators charging $150-$300/hour and projects taking 3-9 months

3

VTEX IO development: Custom app development on the VTEX IO platform requires specialized developers familiar with the proprietary framework, commanding premium rates of $100-$250/hour

4

Third-party integrations: Payment gateways, ERP connectors, logistics integrations, and marketing tools require custom development or paid connectors at $5,000-$50,000+ per integration

5

Payment processing fees: Standard credit card processing fees of 2.5-3.5% apply in Latin American markets, higher than US/EU rates, plus cross-border transaction fees for international sales

6

Marketplace commission management: If operating as a marketplace, VTEX charges additional fees for marketplace functionality and sellers management, which are separate from the base commerce license

Example: True Cost for 25 Users

License (25 × $2500 × 12) $750,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$150,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $1,150,000–$1,260,000
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with VTEX?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does VTEX charge for implementation?

VTEX doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does VTEX support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with VTEX?

Most VTEX plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with VTEX?

Many features marketed as part of VTEX are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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