Quick Answer
Last verified:

commercetools pricing varies by team size and features, ranging from $40K to $500K per year in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 8 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Front-end development: $50,000-$250,000+ since commercetools is headless and provides no storefront — you must build or buy a custom front-end from scratch

2

Implementation and integration: $100,000-$500,000+ for system integrators and commercetools-certified partners to connect ERP, PIM, OMS, and payment systems

3

Cloud hosting for front-end: $500-$5,000+/month for CDN, serverless functions, or containerized front-end hosting (Vercel, AWS, etc.) separate from the commercetools license

4

Specialized developer talent: commercetools developers command 20-30% salary premiums over general e-commerce developers due to niche expertise in MACH architecture

5

Ongoing maintenance and feature development: 15-25% of original development cost annually for updates, new features, and performance optimization

6

Third-party services: $10,000-$100,000+/year for payment gateways, search (Algolia/Elasticsearch), CMS, analytics, and other composable stack components not included in the platform

Example: True Cost for 25 Users

License (25 × $150000 × 12) $45,000,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$9,000,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $67,525,000–$72,060,000
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with commercetools?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does commercetools charge for implementation?

commercetools doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does commercetools support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with commercetools?

Most commercetools plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with commercetools?

Many features marketed as part of commercetools are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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