BigCommerce Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
BigCommerce pricing varies by team size and features, ranging from $0 to $299 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
- Billing: Monthly and annual (save 15-20%)
- Hidden costs: Add ~35% for implementation, support, and training
BigCommerce's free offering is a time-limited trial to test the full product.
What's Included in the Free Plan
- 15-day free trial
What's NOT Included (Paid Only)
- Up to $50K revenue
- 0% payment fees
- 24/7 support
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like Up to $50K revenue or 0% payment fees
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- BigCommerce branding may appear on your content or communications
- Support is limited to community forums or email with longer response times
- Export options may be restricted or include watermarks
- API access is typically limited or not available
- Advanced reporting and analytics require paid plans
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Standard Plan Comparison
| Free $0 | Standard $29/month | |
|---|---|---|
| Features | 1 included | 3+ included |
| Support | Community/Email | Priority Support |
| Branding | BigCommerce branding | Your branding |
| Best For | Testing the platform | Small brands |
Frequently Asked Questions
01 Is BigCommerce free?
Yes, BigCommerce offers a free trial plan with 1 core features included. However, there are limits on users and features that may require upgrading.
02 What's included in BigCommerce's free plan?
BigCommerce's free plan includes: 15-day free trial. Key limits include basic usage caps.
03 What's NOT included in BigCommerce's free plan?
The free plan excludes: Up to $50K revenue, 0% payment fees, 24/7 support. You'll also have BigCommerce branding and limited support options.
04 When should I upgrade from BigCommerce's free plan?
Consider upgrading when: you hit user or storage limits, need features like Up to $50K revenue or 0% payment fees, require premium support, or want to remove branding. The cheapest paid plan starts at $29/month.
05 Is BigCommerce's free plan really free forever?
BigCommerce's free offering is actually a time-limited trial, not a forever-free plan. After the trial period, you'll need to subscribe to a paid plan to continue using the service.
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