Medallia Pricing Calculator 2026
Estimate your total cost including hidden fees
The Medallia pricing calculator at CostBench estimates true total cost of ownership, factoring in implementation, support, training, and hidden costs that add ~31% beyond the quoted custom pricing.
Your actual Medallia cost depends on team size, tier selection, contract length, and add-ons. Enter your specifics below to get a personalized breakdown with Year 1 and ongoing costs.
- Base pricing: 1 tiers available, custom pricing
- Annual savings: Typically 17% off with annual billing
- Implementation: $500–$2,000 per user
- Support fees: ~10% of license cost for premium support
- Training: $500 per user for onboarding and training
Compared to other customer feedback tools, Medallia is budget-friendly. Hidden costs typically add 31% to the advertised price across the industry.
Medallia uses custom pricing across 1 plans as of March 2026. Contact Medallia for a personalized quote. Medallia offers 1 pricing tier. Hidden costs include automatic price increases on renewal, reduced support for smaller accounts, platform performance issues after acquisition, which can add 30-60% to the base license fee. Pricing verified from 10 sources by CostBench.
All Medallia tiers require custom pricing
Use the cost examples below or contact sales for a quote.
Compare at This Team Size
Frequently Asked Questions
01 How accurate is this Medallia pricing calculator?
This calculator uses official Medallia pricing data verified as of 2026-02-04T19:19:54.377576. Hidden cost estimates are based on 3 verified cost categories from real user reports. Actual costs may vary based on negotiated discounts, specific feature requirements, and implementation complexity.
02 What hidden costs should I include in my Medallia budget?
Our calculator includes 3 verified hidden cost categories for Medallia: Automatic Price Increases on Renewal, Reduced Support for Smaller Accounts, Platform Performance Issues After Acquisition. Toggle each to see how they affect your total cost.
03 Should I choose monthly or annual billing for Medallia?
Annual billing typically saves 15-20% compared to monthly rates. However, monthly billing provides flexibility if you're testing the platform or have fluctuating team sizes. Commit annually only once you've validated the tool fits your needs.
04 How do I know which Medallia tier I need?
Start with your must-have features. Medallia offers 1 tiers with custom pricing — contact their sales team for quotes. Entry tiers work for basic needs, while enterprise tiers add advanced security, customization, and support.
05 Can I negotiate Medallia pricing below calculator estimates?
Yes, Medallia pricing is negotiable. Most companies save 15-30% off list prices through negotiation, especially for larger deployments or multi-year commitments. See our <a href="/software/customer-feedback/medallia/negotiation/">negotiation guide</a> for tactics.
Let Us Negotiate a Better Medallia Deal
Average client saves 22% on their Medallia contract. No upfront cost—you only pay when we save you money.