Quick Answer
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Bloomreach pricing varies by team size and features, ranging from $0 to $500 per year in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Bloomreach offers 3 pricing tiers: Engagement Starter, Engagement Growth, Enterprise Suite. Standard paid plans include Engagement Starter at $1585/month. The Engagement Growth plan is general users and teams.

Compared to other customer data platforms software, Bloomreach is positioned at the budget-friendly price point.

Bloomreach is a composable commerce platform that combines customer data platform (CDP) capabilities with marketing automation, personalization, and search/merchandising. Unlike pure-play CDPs, Bloomreach bundles its Customer Data Engine (CDE) with Engagement's marketing orchestration features, making it a comprehensive solution for e-commerce businesses.

Pricing is based on the number of customers served, product catalog size, and marketing events executed (emails, SMS, push notifications). The platform uses a module + usage fee model where costs can vary month-to-month based on actual consumption.

All Bloomreach Plans & Pricing

Plan Monthly Annual Best For
Engagement Starter description: Shopify-exclusive pricing, limited to smaller customer bases and event volumes $1585 /month $19020 /month General users and teams
Engagement Growth description: Custom pricing based on customer count, catalog size, and event volume Contact Contact General users and teams
Enterprise Suite description: Custom enterprise pricing, typically $100K-$250K+ annually Contact Contact General users and teams
View all features by plan

Engagement Starter

  • Customer data engine (CDE) included
  • Data unification and identity resolution
  • Email marketing automation
  • Basic journey orchestration
  • Marketing analytics
  • Standard integrations
  • Email and chat support

Engagement Growth

  • All Starter features
  • SMS and push notifications
  • Advanced segmentation
  • A/B testing and optimization
  • Predictive AI recommendations
  • Multi-channel orchestration
  • Enhanced analytics and reporting
  • Priority support

Enterprise Suite

  • All Growth features
  • Bloomreach Discovery (search & merchandising)
  • Advanced personalization across channels
  • Unlimited audiences and segments
  • Custom AI/ML models
  • Dedicated customer success manager
  • Premium support with SLA
  • Professional services included
  • Custom integrations

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Hidden Costs to Budget For

Watch for 7 hidden costs
  • Event processing overages: Charges when actual email, SMS, or push notifications exceed estimates provided during negotiation
  • Technical consultant fees: Scenario development and complex automation requires hiring Bloomreach consultants at additional cost
  • Implementation services: Professional services for setup typically $20K-$50K+ beyond software license
  • Module fees: Each product area (Engagement, Discovery, Content) has separate module fees that stack
  • Usage-based billing: Monthly usage fees based on actual customers served, catalog size, and events executed
  • Price increases: Users report pricing changes given at short notice without adequate transition time
  • Training and onboarding: Comprehensive training programs are additional beyond basic onboarding
Tip

Ask your Bloomreach sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown โ†’

Frequently Asked Questions

01 How much does Bloomreach cost?

Bloomreach Engagement starts at $19,020/year for the Shopify app store version. For non-Shopify retailers and larger deployments, custom pricing typically ranges from $40,000 to $250,000+ annually based on customer count, product catalog size, and event volume (emails, SMS sent). The platform uses a module + usage fee structure where you pay for features accessed plus actual usage.

02 Does Bloomreach have a free tier?

No, Bloomreach does not offer a free plan or free tier. The lowest-priced option is $19,020/year through the Shopify App Store for Engagement module only. All other deployments require custom quotes with no free trial period available. This makes Bloomreach unsuitable for startups or small businesses with limited budgets.

03 What are the hidden costs of Bloomreach?

Hidden costs include event processing overages when you underestimate email/SMS volume, technical consultant fees ($150-$250/hour) for developing complex scenarios and automations, implementation services ($20K-$50K+), separate module fees that stack when combining products, ongoing usage fees based on actual consumption, unexpected price increases at renewal, and training programs beyond basic onboarding.

04 How is Bloomreach pricing structured?

Bloomreach pricing has two components: (1) Module fees for features you want to access (email marketing, SMS, CDP, personalization, search), and (2) Usage fees based on number of customers served, product catalog size, and events executed (emails sent, SMS messages, etc.). This dual structure means costs can vary significantly month-to-month based on actual usage.

05 What's included in Bloomreach Engagement pricing?

Bloomreach Engagement includes the customer data engine (CDE) which combines data unification, identity resolution, and CDP capabilities with journey orchestration, AI recommendations, and marketing analytics. This means you get CDP functionality bundled with marketing automation, not as a separate purchase, making it cost-effective if you need both.

06 Is Bloomreach worth the cost?

User reviews are mixed on value. Positive feedback highlights that you get significant value combining CDP with personalization and marketing automation in one platform. However, many users report the pricing has become quite steep, with short-notice price increases at renewal and underestimated event processing needs during initial negotiations leading to higher-than-expected costs.