Quick Answer
Last verified:

Carbonite pricing varies by team size and features, ranging from $0 to $0 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 2 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Additional Cloud Storage: Safe Backup Pro includes only 250GB; extra 100GB costs $99/year

2

External Drive Exclusion (Basic): Basic plan does not backup external drives; requires Plus or Prime upgrade

3

Renewal Price Increases: Promotional first-year pricing typically increases 20-30% at renewal

4

Courier Recovery Fees: Prime plan courier recovery may have shipping fees for expedited delivery

5

Video File Exclusions (Basic): Basic plan may not automatically backup video files; requires Plus or higher

6

Storage Quota Overages: Server plans have storage limits; exceeding quota requires purchasing more storage

Example: True Cost for 25 Users

License (25 × $0 × 12) $0/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$0/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $25,000–$60,000
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Carbonite?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Carbonite charge for implementation?

Carbonite doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Carbonite support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Carbonite?

Most Carbonite plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Carbonite?

Many features marketed as part of Carbonite are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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