Carbonite Pricing 2026
Complete pricing guide with plans, hidden costs, and negotiation tips
Carbonite pricing varies by team size and features, ranging from $0 to $0 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
- Billing: Monthly and annual (save 15-20%)
- Hidden costs: Add ~35% for implementation, support, and training
Carbonite offers 6 pricing tiers: Safe Basic, Safe Plus, Safe Prime, Safe Backup Pro, Safe Server Power, Safe Server Ultimate. Standard paid plans include Safe Basic at $4.91/month, Safe Plus at $6.99/month, Safe Prime at $8.74/month. The Safe Plus plan is users with external drives who want bundled antivirus protection.
Compared to other backup & recovery software, Carbonite is positioned at the budget-friendly price point.
Carbonite, now owned by OpenText, provides cloud backup solutions for consumers and small businesses. The Carbonite Safe product line offers automatic, continuous backup with unlimited storage for personal plans and tiered storage for business plans.
Personal plans start at $4.91/month (Basic) for unlimited single-computer backup, with Plus ($6.99/month) adding external drive support and Prime ($8.74/month) including courier recovery. Business plans start at $24/month for multi-computer backup. Carbonite is known for simplicity but has been criticized for limited storage on business plans.
All Carbonite Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Safe Basic computers: 1externalDrives: 0 | $4.91 /month | $71.99 /month | Budget-conscious users needing basic unlimited backup for one computer |
| Safe Plus computers: 1externalDrives: 1 | $6.99 /month | $111.99 /month | Users with external drives who want bundled antivirus protection |
| Safe Prime computers: 1externalDrives: 1 | $8.74 /month | $149.99 /month | Users wanting fastest disaster recovery with physical drive shipping |
| Safe Backup Pro computers: 25cloudStorage: 250 GB | $24 /month | $287.99 /month | Small businesses needing multi-computer backup with central management |
| Safe Server Power servers: 1 | $50 /month | $599.99 /month | Small businesses with a single server requiring full system backup |
| Safe Server Ultimate | $83.33 /month | $999.99 /month | Growing businesses with multiple servers and virtual environments |
View all features by plan
Safe Basic
- Unlimited cloud backup
- One computer protection
- Automatic continuous backup
- Web and mobile file access
- Mirror image backup
- 256-bit AES encryption
- 24/7 customer support
Safe Plus
- All Basic features
- External hard drive backup
- Automatic video backup
- Webroot SecureAnywhere AntiVirus
- Mirror image backup
- Remote file access
Safe Prime
- All Plus features
- Courier recovery service
- Shipped backup on hard drive
- Faster disaster recovery
- Priority support
- Full system restore capability
Safe Backup Pro
- 250GB cloud backup included
- Up to 25 computers
- External and NAS backup
- Centralized admin dashboard
- User management
- Detailed backup reporting
Safe Server Power
- Single server backup
- Full server image backup
- Bare metal recovery
- Microsoft SQL Server support
- Microsoft Exchange support
- Hyper-V backup
Safe Server Ultimate
- Unlimited servers
- All Power features
- VMware and Hyper-V
- Microsoft 365 backup
- Advanced scheduling
- Priority support
Get a custom Carbonite quote
Enter your work email and we'll send you a detailed cost breakdown.
Frequently Asked Questions
01 How much does Carbonite cost per month?
Carbonite Safe personal plans range from $4.91/month (Basic) to $8.74/month (Prime). Business plans start at $24/month for Safe Backup Pro covering up to 25 computers with 250GB storage. Server plans range from $50-$83/month.
02 Is Carbonite really unlimited?
Carbonite Safe personal plans (Basic, Plus, Prime) offer unlimited cloud storage for one computer. However, the Basic plan excludes external drives and some video files. Business plans have defined storage limits (250GB for Pro) with paid upgrades available.
03 Does Carbonite backup external hard drives?
Only Carbonite Safe Plus and Prime plans include external hard drive backup. The Basic plan is limited to internal drives only. Business plans (Safe Backup Pro) support external and NAS drives.
04 What is Carbonite courier recovery?
Carbonite Safe Prime includes courier recovery service, where Carbonite will ship your backed-up data on a physical hard drive for faster disaster recovery. This is useful when downloading large amounts of data would take too long.
05 Is Carbonite good for business?
Carbonite Safe Backup Pro is suitable for small businesses with up to 25 computers needing basic cloud backup. However, the 250GB base storage can be limiting; businesses with more data may find competitors offer better value.