Chorus (by ZoomInfo) Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
Chorus (by ZoomInfo) pricing varies by team size and features, ranging from $0 to $150 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
- Billing: Monthly and annual (save 15-20%)
- Hidden costs: Add ~35% for implementation, support, and training
Chorus (by ZoomInfo)'s free offering is a time-limited trial to test the full product.
What's Included in the Free Plan
- Sales-assisted trial period
- Limited time access to full platform
- Unlimited call recording during trial
- AI-powered transcription
- Basic conversation analytics
- CRM integration testing
- Requires demo call to activate
What's NOT Included (Paid Only)
- 3 user seats included in base price
- Unlimited call recording and transcription
- AI-based conversation analytics
- Contextual trackers with topic identification
- Deal Intelligence for pipeline visibility
- Relationship Intelligence synced to CRM
- 20+ out-of-the-box analytics reports
- Proactive coaching recommendations
- Integrations with Salesforce, HubSpot, Outreach
- Unlimited storage for recordings
- Automatic CRM sync
- Mobile app access
Free Plan Limits
| Limit | Free Plan | Paid Plans |
|---|---|---|
| duration | Trial duration varies by deal size | Unlimited/Higher |
| access | Sales-assisted only, not self-serve | Unlimited/Higher |
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like 3 user seats included in base price or Unlimited call recording and transcription
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- Chorus (by ZoomInfo) branding may appear on your content or communications
- Support is limited to community forums or email with longer response times
- Export options may be restricted or include watermarks
- API access is typically limited or not available
- Advanced reporting and analytics require paid plans
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Standard Plan Comparison
| Free Trial $0 | Standard $667/flat fee (3 seats included) | |
|---|---|---|
| Features | 7 included | 12+ included |
| Support | Community/Email | Priority Support |
| Branding | Chorus (by ZoomInfo) branding | Your branding |
| Best For | Sales teams evaluating conversation intelligence tools with guidance from Chorus sales team | Small sales teams of 3-10 users needing core conversation intelligence and coaching |
Frequently Asked Questions
01 Is Chorus (by ZoomInfo) free?
Yes, Chorus (by ZoomInfo) offers a free trial plan with 7 core features included. However, there are limits on duration, access that may require upgrading.
02 What's included in Chorus (by ZoomInfo)'s free plan?
Chorus (by ZoomInfo)'s free plan includes: Sales-assisted trial period, Limited time access to full platform, Unlimited call recording during trial, AI-powered transcription, Basic conversation analytics, and 2 more features. Key limits include duration: Trial duration varies by deal size, access: Sales-assisted only, not self-serve.
03 What's NOT included in Chorus (by ZoomInfo)'s free plan?
The free plan excludes: 3 user seats included in base price, Unlimited call recording and transcription, AI-based conversation analytics, Contextual trackers with topic identification, Deal Intelligence for pipeline visibility. You'll also have Chorus (by ZoomInfo) branding and limited support options.
04 When should I upgrade from Chorus (by ZoomInfo)'s free plan?
Consider upgrading when: you hit user or storage limits, need features like 3 user seats included in base price or Unlimited call recording and transcription, require premium support, or want to remove branding. The cheapest paid plan starts at $667/flat fee (3 seats included).
05 Is Chorus (by ZoomInfo)'s free plan really free forever?
Chorus (by ZoomInfo)'s free offering is actually a time-limited trial, not a forever-free plan. After the trial period, you'll need to subscribe to a paid plan to continue using the service.
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