Quick Answer
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Fireflies.ai pricing varies by team size and features, ranging from $0 to $39 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Hidden Costs Breakdown

1

AI credits system - Features like AskFred, advanced summaries, and some analytics require AI credits. Paid plans include limited credits (20-50), and additional credits cost $5+ per 50 credits

2

Storage caps on Pro plan - Pro tier has 8,000 minutes/seat limit. Teams with heavy meeting schedules may exceed this without warning and be forced to upgrade

3

Auto-enrollment complaints - Multiple users report being auto-enrolled in AI credit purchases without explicit consent, leading to unexpected recurring charges

4

Integration restrictions - Key integrations like Salesforce, Slack, and HubSpot are only available on Business plan ($19/mo) and above, not on Pro

5

Video recording paywall - Video recording (not just audio) requires Business plan minimum. Pro plan is audio transcription only

6

Fair use policies - While plans advertise 'unlimited' transcription, fair-use policies may trigger restrictions for extremely high-volume users

7

Annual billing requirement for best pricing - Monthly billing costs 45-53% more than annual (e.g., Business is $29/mo vs $19/mo annually)

8

Enterprise pricing opacity - Enterprise starts at $39/seat/month but actual pricing varies significantly based on volume, often requiring custom quotes

9

Volume discounts require negotiation - Enterprise discounts available for 100+ seats but require sales engagement, no transparent pricing

10

No separate implementation fees - Onboarding and training included in Enterprise plan but not available as standalone service for lower tiers

11

Analytics and conversation intelligence locked to Business+ - Pro plan lacks team analytics, conversation intelligence, and advanced insights features

12

Limited AI credits even on highest tier - Enterprise plan includes only 30 AI credits (less than Business at 50), though this can be customized

Example: True Cost for 25 Users

License (25 × $19 × 12) $5,700/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$1,140/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $33,550–$69,120
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Fireflies.ai?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Fireflies.ai charge for implementation?

Fireflies.ai doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Fireflies.ai support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Fireflies.ai?

Most Fireflies.ai plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Fireflies.ai?

Many features marketed as part of Fireflies.ai are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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