Tray.ai Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
Tray.ai costs $500 to $10K per month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Yes, Tray.ai offers a freemium plan as of March 2026. The free tier includes 7 features with limits on task credits and workspaces. Pricing verified from 5 sources by CostBench.
Tray.ai offers a freemium model with limited features; upgrade to unlock more.
What's Included in the Free Plan
- 250,000 starter task credits
- 3 workspaces
- 7-day log retention
- 600+ connectors
- Visual workflow builder (drag-and-drop)
- Webhook and API triggers
- Customer success included
Free Plan Limits
| Limit | Free Plan | Paid Plans |
|---|---|---|
| Task credits | 250,000 starter | Unlimited/Higher |
| Workspaces | 3 | Unlimited/Higher |
| Log retention | 7 days | Unlimited/Higher |
| Connectors | 600+ | Unlimited/Higher |
| Support | Customer success included | Unlimited/Higher |
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like advanced automation
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- Tray.ai branding may appear on your content or communications
- Support is limited to community forums or email with longer response times
- Export options may be restricted or include watermarks
- API access is typically limited or not available
- Advanced reporting and analytics require paid plans
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Frequently Asked Questions
01 Is Tray.ai free?
Yes, Tray.ai offers a freemium plan with 7 core features included. However, there are limits on task credits, workspaces that may require upgrading.
02 What's included in Tray.ai's free plan?
Tray.ai's free plan includes: 250,000 starter task credits, 3 workspaces, 7-day log retention, 600+ connectors, Visual workflow builder (drag-and-drop), and 2 more features. Key limits include Task credits: 250,000 starter, Workspaces: 3, Log retention: 7 days.
03 What's NOT included in Tray.ai's free plan?
The free plan excludes: advanced features, premium support, and higher limits. You'll also have Tray.ai branding and limited support options.
04 When should I upgrade from Tray.ai's free plan?
Consider upgrading when: you hit user or storage limits, need features like advanced automation, require premium support, or want to remove branding. The cheapest paid plan starts at $500/month.
05 Is Tray.ai's free plan really free forever?
Yes, Tray.ai's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.