Gorgias vs Zendesk Pricing 2026
Complete pricing comparison between Gorgias and Zendesk. Find out which help desk tool is right for you.
Gorgias pricing ranges from $10–$900/month, while Zendesk ranges from $19–$115/agent/month. Zendesk is typically 82% more affordable, though your actual cost depends on tier and team size.
The right choice between Gorgias and Zendesk depends on your specific requirements: team size, feature needs, and integration requirements all affect which option delivers better value.
See the tier-by-tier breakdown below to compare specific plans, or use our calculators to estimate costs: Gorgias calculator | Zendesk calculator
Gorgias and Zendesk are both leading help desk platforms, but they target different user needs and price points. Gorgias starts at $10/month, while Zendesk begins at $19/agent/month.
Gorgias is best for teams seeking comprehensive features, while Zendesk excels for businesses prioritizing ease of use. Both platforms offer robust features, but their pricing structures and target markets differ significantly.
Pricing Tier Comparison
| Tier | Gorgias | Zendesk |
|---|---|---|
| Starter | $10 /month | $55 /agent/month |
| Basic | $60 /month | $89 /agent/month |
| Pro | $360 /month | $115 /agent/month |
| Advanced | $900 /month | $169 |
| Enterprise | Custom | — |
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Our Verdict
Choose Gorgias if you need comprehensive features and customization. It offers better value for smaller teams with its lower starting price of $10/month.
Choose Zendesk if ease of use and quick setup are priorities. While pricier, it provides stronger features for enterprise needs.
Frequently Asked Questions
01 Which is cheaper, Gorgias or Zendesk?
Gorgias is cheaper, starting at $10/month vs $19/agent/month for Zendesk. For mid-tier plans, Gorgias costs around $300/month compared to Zendesk's $55/agent/month.
02 Does Gorgias or Zendesk have a free tier?
Neither Gorgias nor Zendesk offers a free tier. Gorgias starts at $10/month and Zendesk at $19/agent/month. For free help desk options, consider alternatives like HubSpot's free tier.
03 How much do Gorgias and Zendesk cost for enterprise?
Gorgias's top tier (Enterprise) costs Custom pricing, while Zendesk's highest plan (Suite Enterprise) is Custom pricing. Enterprise pricing typically includes dedicated support, advanced security, and unlimited users or custom features. Contact sales for exact enterprise quotes.