Zendesk AI Pricing Change — April 2026
Zendesk AI Pricing Change — April 2026
Shortlist
April 21, 2026 Price increase AI Customer Support

Zendesk AI raises top-tier pricing 29.6% to $219/agent/month in April 2026

On April 21, 2026, Zendesk AI raised its top plan from $169/agent/month to $219/agent/month (29.6% higher).

Before & after

Before
$169
Range: $19 – $169
After
$219
Range: $25 – $219
Top-tier change +29.6% $169 → $219/agent/month

Current price (live)

Today's range
$25 – $219/agent/month
Plans
9
Last verified
Apr 24, 2026
See Zendesk AI pricing →

How we detected this

This change was flagged by our agent-driven pricing pipeline on April 21, 2026. We continuously re-extract each product's public pricing page and compare against our last verified snapshot; when we detect a real price movement, a second validation layer confirms the change before it's published here. See our methodology for more.

Source

zendesk.com Official Zendesk AI pricing page

We link to the vendor's own pricing page as the source of truth. Vendors can claim their profile to correct anything that's wrong.

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