Zendesk AI Pricing Change — June 2026
Zendesk AI Pricing Change — June 2026
Shortlist
June 11, 2026 Plan removed AI Customer Support

Zendesk AI drops a plan (7 total), pricing spans $19–$149/agent/month in June 2026

On June 11, 2026, Zendesk AI removed a pricing plan from its lineup.

Before & after

Before
$219
Range: $25 – $219
9 plans
After
$149
Range: $19 – $149
7 plans
Top-tier change -32% $219 → $149/agent/month

Current price (live)

Today's range
$19 – $149/agent/month
Plans
7
Last verified
Jun 11, 2026
See Zendesk AI pricing →

How we detected this

This change was flagged by our agent-driven pricing pipeline on June 11, 2026. We continuously re-extract each product's public pricing page and compare against our last verified snapshot; when we detect a real price movement, a second validation layer confirms the change before it's published here. See our methodology for more.

Source

zendesk.com Official Zendesk AI pricing page

We link to the vendor's own pricing page as the source of truth. Vendors can claim their profile to correct anything that's wrong.

Vendor for Zendesk AI? Claim your profile to correct anything that's wrong. We source every change from the vendor's own public pricing page and keep the record for transparency.