Help Scout Pricing Change — February 2026
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February 5, 2026 Plan removed Help Desk/Support

Help Scout drops a plan (4 total), pricing spans Custom–custom in February 2026

On February 5, 2026, Help Scout removed a pricing plan from its lineup.

Before & after

Before
—
5 plans
FreeStandardPlusProAI Answers
After
—
4 plans
FreeStandardPlusPro

Current price (live)

Today's range
Free – $75/user/month
Plans
5
Last verified
Apr 1, 2026
See Help Scout pricing →

How we detected this

This change was flagged by our agent-driven pricing pipeline on February 5, 2026. We continuously re-extract each product's public pricing page and compare against our last verified snapshot; when we detect a real price movement, a second validation layer confirms the change before it's published here. See our methodology for more.

Source

helpscout.com Official Help Scout pricing page

We link to the vendor's own pricing page as the source of truth. Vendors can claim their profile to correct anything that's wrong.

Vendor for Help Scout? Claim your profile to correct anything that's wrong. We source every change from the vendor's own public pricing page and keep the record for transparency.